Popular Articles

Learn how to quickly reset your password to access MyRIC, Blackboard, and your RIC Email.
This article will show you how to access your RIC Zoom account.
This article provides the instruction on how to register for Office 365 Multi-Factor Authentication (MFA) when you own an Apple iPhone (or iOS device) that you have the Microsoft Authenticator app installed on.
This article introduces you to how to register for Office 365 Multi-Factor Authentication and Self-Service Password Reset
This is the procedure for login to a Windows Virtual Desktop environment
This article will explain where the Zoom settings are stored for both macOS and Windows 10.
This article provides the instruction on how to register for Office 365 Multi-Factor Authentication (MFA) when you own an Android phone that you have the Microsoft Authenticator app installed on.
This article provides you with the instructions to change verification method in Office 365 using the Microsoft Authenticator app
All RIC Email users get 5 software licenses to install Microsoft Office Suite on there work or personal machines. Here are the steps on how to access the software to install on your machines.

Office 365 ProPlus Software
Enabling third-party cookies is required to use Kaltura within Blackboard.
This article will show you how to sign into the Zoom Desktop Client app on a PC and Mac.
This article provides the instruction on how to reset your password using Office 365 Self-Service Password Reset
This article is to help you check and delete Rules in your mailbox that might have been added to your account if someone spammed you and gained access to your email.
This article shows how to consolidate your personal Zoom account with the College account.
The Outlook PhishHook Add-In is available to every RIC Office 365 user to easily report a suspicious email. Reporting these emails assist Information Technology Services (ITS) in protecting others from becoming a victim of a phishing attack.
Kaltura Express Capture enables recording content directly from the browser without the need to install any additional software. A new Big Red Button has been added to Kaltura Express Capture (Webcam Recording) to enable you to add content from your Webcam Recorder to Blackboard.
The following knowledge base article will help you add your Rhode Island College Email to your Mail Application on your iPhone or iOS Device.
This article shows how to change your email address from your personal zoom account to the college zoom account if you used a friendly email address.
Step by step instructions to install and configure the Topaz program on your computer.