Popular Articles

Learn how to quickly reset your password to access MyRIC, Blackboard, and your RIC Email.
This article is to help you check and delete Rules in your mailbox that might have been added to your account if someone spammed you and gained access to your email.
There is no Kaltura Personal Capture for iOS. This means that you can’t capture the screen using a Kaltura product. There are, however, several ways to make a screen recording on iOS. This article will highlight two methods.
Step by step instructions to install and configure the Topaz program on your computer.
The Outlook PhishHook Add-In is available to every RIC Office 365 user to easily report a suspicious email. Reporting these emails assist Information Technology Services (ITS) in protecting others from becoming a victim of a phishing attack.
This article introduces you to how to register for Office 365 Multi-Factor Authentication and Self-Service Password Reset
Learn how to add/request your course be in Blackboard
Kaltura Express Capture enables recording content directly from the browser without the need to install any additional software. A new Big Red Button has been added to Kaltura Express Capture (Webcam Recording) to enable you to add content from your Webcam Recorder to Blackboard.
The following knowledge base article will help you add your Rhode Island College Email to your Mail Application on your iPhone or iOS Device.
Enabling third-party cookies is required to use Kaltura within Blackboard.
Kaltura CaptureSpace Lite is no longer available as of May 10, 2019
This article provides the instruction on how to register for Office 365 Multi-Factor Authentication (MFA) when you own an Apple iPhone (or iOS device) that you have the Microsoft Authenticator app installed on.
This article provides the instruction on how to change your password using Office 365 Self-Service Password Reset
This article describes the Kaltura Capture application's, Management Page.
After you open the Kaltura Capture Application, the Management window may be opened by clicking Manage on the Kaltura Capture Recorder.
With over 90% of all data breaches starting with a phishing email, protecting our Office 365 email accounts from being compromised is a top priority. Even with a lost or stolen password, access to your email is extremely difficult when your account has Multi-Factor Authentication enabled.
The following knowledge base article will assist you in changing the password you use to login to your Apple Computer.
What's new in Kaltura for Fall 2019
This is an article on how to log into RIC's survey software called Qualtrics. The article will also guide you on how to create a survey.