- Knowledge Base
- User Accounts and Office 365 Email Access
Learn how to quickly reset your password to access MyRIC, Blackboard, and your RIC Email.
- Knowledge Base
- Self Help Desktop Application Training
- Knowledge Base
- [LMS] Blackboard and Software Application Training
- Zoom Meeting Software
This article will show you how to access your RIC Zoom account.
- Knowledge Base
- User Accounts and Office 365 Email Access
This article is to help you check and delete Rules in your mailbox that might have been added to your account if someone spammed you and gained access to your email.
- Knowledge Base
- [LMS] Blackboard and Software Application Training
- Zoom Meeting Software
This article shows how to consolidate your personal Zoom account with the College account.
- Knowledge Base
- User Accounts and Office 365 Email Access
This article provides the instruction on how to register for Office 365 Multi-Factor Authentication (MFA) when you own an Apple iPhone (or iOS device) that you have the Microsoft Authenticator app installed on.
- Knowledge Base
- User Accounts and Office 365 Email Access
This article introduces you to how to register for Office 365 Multi-Factor Authentication and Self-Service Password Reset
- Knowledge Base
- [LMS] Blackboard and Software Application Training
- Kaltura
There is no Kaltura Personal Capture for iOS. This means that you can’t capture the screen using a Kaltura product. There are, however, several ways to make a screen recording on iOS. This article will highlight two methods.
- Knowledge Base
- Self Help Desktop Application Training
- Knowledge Base
- User Accounts and Office 365 Email Access
- Knowledge Base
- Self Help Desktop Application Training
Step by step instructions to install and configure the Topaz program on your computer.
- Knowledge Base
- User Accounts and Office 365 Email Access
The Outlook PhishHook Add-In is available to every RIC Office 365 user to easily report a suspicious email. Reporting these emails assist Information Technology Services (ITS) in protecting others from becoming a victim of a phishing attack.
- Knowledge Base
- [LMS] Blackboard and Software Application Training
- Kaltura
Kaltura CaptureSpace Lite is no longer available as of May 10, 2019
- Knowledge Base
- [LMS] Blackboard and Software Application Training
- Kaltura
Kaltura Express Capture enables recording content directly from the browser without the need to install any additional software. A new Big Red Button has been added to Kaltura Express Capture (Webcam Recording) to enable you to add content from your Webcam Recorder to Blackboard.
- Knowledge Base
- User Accounts and Office 365 Email Access
- Knowledge Base
- [LMS] Blackboard and Software Application Training
- Faculty Course Administrative Tools and Questions
- Knowledge Base
- [LMS] Blackboard and Software Application Training
- Kaltura
Enabling third-party cookies is required to use Kaltura within Blackboard.
- Knowledge Base
- User Accounts and Office 365 Email Access
The following knowledge base article will help you add your Rhode Island College Email to your Mail Application on your iPhone or iOS Device.
- Knowledge Base
- User Accounts and Office 365 Email Access
This article provides the instruction on how to change your password using Office 365 Self-Service Password Reset
- Knowledge Base
- [LMS] Blackboard and Software Application Training
- Faculty Course Administrative Tools and Questions
Learn how to add/request your course be in Blackboard
- Knowledge Base
- [LMS] Blackboard and Software Application Training
- Kaltura
What's new in Kaltura for Fall 2019
- Knowledge Base
- [LMS] Blackboard and Software Application Training
- Faculty Course Administrative Tools and Questions
- Knowledge Base
- User Accounts and Office 365 Email Access
This article provides the instruction on how to register for Office 365 Multi-Factor Authentication (MFA) when you own an Android phone that you have the Microsoft Authenticator app installed on.
- Knowledge Base
- [LMS] Blackboard and Software Application Training
- Kaltura
This article describes the Kaltura Capture application's, Management Page.
After you open the Kaltura Capture Application, the Management window may be opened by clicking Manage on the Kaltura Capture Recorder.