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Join the Account or Consolidating Account
Your personal @RIC.EDU account will be consolidated into a College account, you will be prompted to join the master account. The prompt will appear when you sign in to an existing account.
Note: Signing in to the Zoom web portal or the client will trigger the prompt. You may also receive an email notification.
Click Join the Account then click Continue.
If you’re @RIC.EDU account is a paid account you will be prompted to refund their outstanding balance before consolidating.
Once the refund request has been submitted, a confirmation page appears. An email will be sent when the refund process is complete.
Users without paid accounts will simply receive confirmation that they have joined the master account.
After you have joined your Zoom account with the college account, it can take up to one business day for Microsoft 365 Single Sign On (SSO) and Microsoft Outlook integration to be available. We will email you when SSO and Outlook integration is available. In the meantime, you can keep using Zoom as you did before.
NOTE for employees who have been reimbursed by the college or a grant for a paid personal Zoom account. You will need to contact the appropriate contact to discuss a pro-rated reimbursement. During the join operation the refund from Zoom to you will be part of the consolidation steps.