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In using our system if you feel that there is a problem with Kaltura then your first stop is to visit the Kaltura Status Page.
Here you will find information on any problems that are effecting Kaltura system performance. If Kaltura reports everything is working correctly and you are still have trouble then please contact the Help Desk or enter a work order requesting help with Kaltura.
![Kaltura Status Page screenshot](https://servicecenter.ric.edu/TDPortal/Images/Viewer?fileName=0c3e14d2-bf98-4e3c-a5a9-acd3c1ed8400.png)