Connect to a Department or Network Shared/Scan Drive on Apple macOS

This article provides step-by-step instructions on connecting to Department Shared/Scan drives on computers running macOS. These are also called "Network Share", "Department Share", "Shared Drive", "Shared Folder", "Scan Drive", "Scan Folder" in the RIC community.

Introduction

This article provides step-by-step instructions on connecting to Department Shared/Scan drives on computers running Apple macOS.

Requirements

The following requirements should be met for successfully connecting to the Department Shared/Scan drives on Apple macOS:

• The Macintosh computer must be connected to the RIC wired/ethernet network.  RIC-GUEST wi-fi does not allow connections to network department shares.  Connecting to department shares does not work over the Internet from a remote network.
• A Macintosh computer owned and managed by Rhode Island College.
• A RIC user account that has been granted permission to access the department network share(s).

Instructions

1.  Go to the Finder in macOS.

2.  Navigate to the Go menu in the Finder.

3.  Select Connect to Server in the Go menu.

 

4.  In the Connect to Server window that appears enter the following (in bold):

Server Address: smb://fs04.ric.edu/DataRoot01
Select Connect

5.  In the authentication window that pops up, Select Connect as Registered User or Connect (Depending on version of macOS installed on your Macintosh).

 

6.  Enter your RIC credentials. Enter in your RIC username using the format (flastname_0000) without the e-mail address part of the username.  Then, enter RIC account password same used for accessing RIC network and online services. Select Connect to send the credentials to complete authentication.

7.  When connected successfully, a blue network share icon will be displayed on the Macintosh computer's desktop towards top right of screen:

8.  Select the DataRoot01 share icon.  Inside you will see the names of network department shares your RIC account has been assigned access to.  These folders are usually named by department or purpose of the shared folder if it's accessed by multiple departments.

9.  Inside the top level network/department share folder will be additional folders such as _Scan _Share and _Home depending on the level of access the logged in RIC account has been provided.

If you encounter issues connecting to the department network share after following these instructions, please contact the ITS Help Center at (401) 456-8803 or helpdesk@ric.edu.