Accessing RICNET Staging Environment

This guideline illustrates how to perform testing of PeopleSoft’s new features and performance through our RICNET Staging environment.

Accessing RICNET Staging Environment

This guideline illustrates how to perform testing of PeopleSoft’s new features and performance through our RICNET Staging environment. This requires:

1. an account and password, provided by the ITS Help Center, for the RICNET environment.
2. remote access to a virtual desktop in the RICNET environment via Splashtop 

 

Your RICNET account

• Your account name in RICNET is the same your account name in RICEDU
  Example: RICEDU\jdoe_1234 would be RICNET\jdoe_1234.
• The password for your RICNET account is different.
• Your RICNET password is sent in a separate secure email with the subject line: Password for your RICNET account.
• You must use this username and password to sign in to a RICNET virtual desktop.

 

Access to a RICNET Virtual desktop using Splashtop.

You may find information on how to download, install, and run Splashtop on this Knowledge Base Article from TeamDynamix (TDX), RIC’s technical support ticketing system:

https://servicecenter.ric.edu/TDClient/1794/Portal/KB/ArticleDet?ID=158280

Start by following the steps under Quick Start.  Once complete, follow the steps in the Login to Splashtop Business App and Web App.

• After you sign in to Splashtop (Web or App), you will see a group of five (5) computer names:

NET-WS101-ESX through NET-WS105-ESX

• First screenshot shows these names in the Web browser version; the second screenshot shows them in the App.
• The icon in front of the name shows the status of the virtual desktop:
  • The icon labeled (1) in the screenshots indicates that the virtual desktop is available and not in use.
  • The icon (2) indicates that someone else is already using this virtual desktop.
• You can select one of the “available and not in use” virtual desktops

• Use this link to sign into MyRIC to begin testing:

https://my.ri-college.net/psp/EPSTG25/?cmd=login&languageCd=ENG&

• Note: this link ONLY works from within the RICNET Staging Environment.
• Make sure you are in the Staging system by checking for the text “EPSTG25” on the login page as seen below:

• IMPORTANT: Always sign out of the virtual desktop and Splashtop. Not doing so will prevent everyone else from using that virtual desktop

** For assistance with your RICNET account and/or Splashtop, please contact the ITS Help Center by calling 456-8803 or via e-mail at helpdesk@ric.edu**