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![](https://servicecenter.ric.edu/TDPortal/Images/Viewer?fileName=3312d96e-67e0-4747-8ce0-2fd86e1b71af.jpg)
The following knowledge base article will help you if you're stuck in an endless cycle of a popup asking you for a login keychain password. The image above is an example of this.
- Click on the Desktop so Finder appears on the menu bar. Avoid clicking on any files or shortcuts. This will prevent the menu below from appearing.
![](https://servicecenter.ric.edu/TDPortal/Images/Viewer?fileName=0af9f5b8-9ca5-473a-8c07-568a5ef0fae4.jpeg)
- From the menu bar, click on Go.
- From Go, click on Go to Folder.
![](https://servicecenter.ric.edu/TDPortal/Images/Viewer?fileName=6ff3400b-410f-4377-92ce-3678a8db6a23.jpeg)
- A new popup will appear asking you to enter a path.
- Please enter the following path: /Volumes/Macintosh HD/Users/Username/Library. Username is the current profile username you're logged into.
![](https://servicecenter.ric.edu/TDPortal/Images/Viewer?fileName=2ab8a81b-e437-4346-8c5f-58e0ad2244ed.jpeg)
- From the Library Folder, please move the Keychains Folder to the trash.
![](https://servicecenter.ric.edu/TDPortal/Images/Viewer?fileName=1200456e-ebc7-436e-81ee-93908a81be73.jpeg)
- Restart the computer. Once the computer has restarted, you will no longer get the Login Keychain Password Popup, and you can now empty the trash folder.