This service is to put in a request to upgrade your current Apple computer in your Rhode Island College Office. This will go through an approval process based on your current computer model and ITS computer availability.
This service is to put in a request for an issue with Ethernet cables, rewiring of a desk, or physical damage to any wires in your Rhode Island College office.
This service is to put in a request regarding any support needed for startup issues on your Rhode Island College owned Apple computer.
This service is to put in a support ticket regarding any display issues on your Rhode Island College owned Apple computer.
This service is to put in a support ticket regarding any support needed for a keyboard or mouse on your Rhode Island College owned computer.
This service is to put in a support ticket regarding any keychain issues on your Rhode Island College owned computer.
This service is to put in a request to map a network drive such as a departmental share or scan drive on your Rhode Island College owned computer. This will go through a workflow for approval by your supervisor, access granted by the server team, then setup by the ITS Help Desk.
This service is to put in a request for software to be installed or supported on your Rhode Island College owned computer.
This service is to put in a request to activate software that was purchased by Rhode Island College on your Rhode Island College owned Apple computer.
This service is to put in a request regarding any support needed for web browsers such as Safari, Chrome, or Firefox on your Rhode Island College owned Apple computer.