Kaltura Recovering CaptureSpace Lite recordings

Introduction

Support for Kaltura CaptureSpace Lite ended on May 10, 2019. 

At that point, users were no longer able to upload video captured with the application into My Media within Blackboard. 

If you still have recordings in your CaptureSpace LIte library it is possible to recover these video files. After recovery, you will have to upload them to My Media manually.


Recovering video from Kaltura CaptureSpace Desktop Recorder - macOS

 

Step 1

Open Kaltura CaptureSpace Desktop Recorder

Kaltura CaptureSpace Desktop Recorder

 

Step 2

Select the Settings tab

Kaltura CaptureSpace Desktop Recorder SETTINGS tab

 

Highlight the Local File Storage Location field and copy it to the clipboard

Kaltura CaptureSpace Desktop Recorder SETTINGS tab highlighted

 

Step 3

In the Finder (your desktop) using the Go menu select Go to Folder …

Finder Go to the folder menu

Now paste the Local File Storage Location into the dialog box…

Press the Go button

Finder-Go to the folder

 

Step 4

You will be brought to the place where your files are stored.  

Copy your video files (.mp4) to a safe location.

You can safely ignore the .jpeg file.

macOS Finder with open folder

 

 You can now safely delete Kaltura CaptureSpace Desktop Recorder.

 


Recovering video from Kaltura CaptureSpace Desktop Recorder - Windows

 

Step 1

Open Kaltura CaptureSpace Desktop Recorder

Kaltura CaptureSpace Desktop Recorder RECORD tab

 

Step 2

Select the Settings tab

Highlight the Local Media File Storage field and copy it to the clipboard

Kaltura CaptureSpace Desktop Recorder SETTINGS tab

 

Step 3

In Windows Explorer (your desktop)…

Paste the clipboard with Local Media File Storage into the the search box.

Click on the search file path revealed  by your search …

Search Box with selected path

 

You will be brought to the directory with your media files …

Windows Explorer with opened path 3

 

Finally, open the directory of the highlighted directory to discover your video files …

 

Step 4

Copy your video files (.mp4) to a safe location.

You can safely ignore the .jpeg file.

Windows Explorer video files

 

You can now safely delete Kaltura CaptureSpace Desktop Recorder.

Details

Article ID: 77130
Created
Tue 4/30/19 4:30 PM
Modified
Thu 9/5/19 5:02 PM

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