Popular Services

This Sub Category is for all service requests that are related to Cooling/Air Conditioning on campus.

Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.

This Sub Category is for all service requests that relate to Doors on campus.

Request changes to MyRIC (PeopleSoft) account permissions (for Campus Solutions, HR, and Financials)

Special MIS services for supporting various applications & systems not listed individually, including, but not limited to, MediCAT, QAS, Smart Catalog, Topaz, College Cards/CBORD, etc.

This Sub Category is for all service requests that relate to Light Repairs on campus.

This service request will be associated with any issue that you maybe having with a PC software application that is not working properly.

Instructions to help end users perform a password reset.

This Sub Category is for all requests for Name Badges. NOTE: TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS.

This Sub Category is for all service requests that relate to General Carpentry on campus.

This Sub Category is for all service requests that relate to Showers on campus.

This Sub Category is for all service requests that relate to Pest Control services that requires an outside contractor on campus. NOTE: REQUIRES FACILITIES AND OPERATIONS REVIEW AND APPROVAL.

This Sub Category is for all service requests that relate to Heaters/Unit Vents on campus.

This Service will identify a phone line issue with a ticket specifically for no dial tone. This can be confirmed by trying to plug a tested handset into the users phone jack and not getting any signal.

This request is to activate windows, office, adobe or any other software that says it needs to be activated for use.

This Sub Category is for all service requests that relate to Hanging Materials on campus.

You need to submit all MyRIC (Campus Solution, HR, and Financials) data requests here. However, we will need to evaluate your request so that the request meets the data security requirements.

This service is a request to either have users added or removed from Office 365 distribution lists designated by departments at RIC.

A request to the Blackboard Service team to merge old course data into a similar course for a new semester.

This Sub Category is for all service requests that relate to Locksmith services that requires an outside contractor on campus. NOTE: REQUIRES FACILITIES AND OPERATIONS REVIEW AND APPROVAL.

This Sub Category is for all service requests that relate to General Painting on campus.

This is to request a ticket regarding a broken monitor, video issues, and no display on your monitor from your computer.

This Sub Category is for all service requests that relate to any Miscellaneous grounds operations on campus.