Popular Services

Instructions to help end users perform a password reset.


This service request is for inquiries on obtaining a campus parking pass.


Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.


User Support Services provides A/V equipment loans for students enrolled in Communications and Film Studies classes as needed.  This includes cameras, microphones, tripods, lighting kits, etc.  Please fill out a loan reservation request form to begin the process of borrowing equipment.


Request changes to MyRIC (PeopleSoft) account permissions (for Campus Solutions, HR, and Financials)


You need to submit all MyRIC (Campus Solution, HR, and Financials) data requests here. However, we will need to evaluate your request so that the request meets the data security requirements.


This Service is to request access to or creation of new shared departmental mailbox in Office 365.


Online Graduate Studies Application System


The project request allows you to summarize the purpose of the project and specify other high level details.


This Sub Category is for all service requests that relate to Doors on campus.


This Sub Category is for all service requests that relate to Ceiling Leaks on campus.


Please submit all reports and queries related requests here. Please note that service for handling data requests is listed separately and you will need to submit data request under "Data Request".


This is to create a service request for specific software to be installed on your RIC managed/assigned computer.


This request will be for access to RIC internal systems to accommodate the distance learning.


This is to request a ticket regarding a broken monitor, video issues, and no display on your monitor from your computer.


This service is to place request for installation of a newly purchased printer in a department or connecting to an existing printer.


Special MIS services for supporting various applications & systems not listed individually, including, but not limited to, MediCAT, QAS, Smart Catalog, Topaz, College Cards/CBORD, etc.


This service is enter a ticket to move a departmental printer, copier or an office personal printer to another location.


This Sub Category is for all service requests that relate to General Cleaning issues on campus.


This Sub Category is for all service requests that relate to Receptacles on campus.


This Service Request is for our systems administrators to allow access to specific departmental shares pending a approval from the department director.


Request a one-on-one Blackboard consultation with an instructional technologist from the Center for Instructional Technology (CIT) team.


Courses remain on Blackboard for 18 months; after his, they are removed and archived. Use this form to request an older archived course to be restored to Blackboard.