My Recently Visited Services

This is to report a service issue with a touch panel or video switcher in classroom or lab.

This incident refers to the an end user running of network storage space in a departmental share directory.

Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.

This Sub Category is for all service requests that relate to Furniture on campus.

This Service Request is for any issues that involve a phone handset malfunction. Examples are broken phone keys and receiver issues.

This service request is for inquiries on obtaining a campus parking pass.

This Sub Category is for all service requests that relate to Fire Sprinklers.

Add items to their inventory, modify pricing, or delete from certain templates.

This request is to pick up old/junk equipment to be retired and disposed of.

This service is to reload the operating system on your computer due to a problem with the day to day use, speed or any other issues that a normal fix cannot resolve.

This Sub Category is for all requests for Interior Building signage. NOTE: TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS.

This Sub Category is for all service requests that relate to Water Fountains/Bottle Filling Stations on campus.

This Service allows a faculty member to submit a ticket if they are not seeing a course that they are teaching during the current semester in Blackboard.

This Sub Category is for all service requests that relate to Door services that requires an outside contractor on campus. NOTE: REQUIRES FACILITIES AND OPERATIONS REVIEW AND APPROVAL.

Report all RIC Docs related issues here.

This Sub Category is for all service requests that relate to Electrical services that requires an outside contractor on campus. NOTE: REQUIRES FACILITIES AND OPERATIONS REVIEW AND APPROVAL.

This Sub Category is for all service requests that relate to Flood Prevention on campus.

Instructions to help end users perform a password reset.

Please submit all reports and queries related requests here. Please note that service for handling data requests is listed separately and you will need to submit data request under "Data Request".

User Support Services provides A/V equipment loans for students enrolled in Communications and Film Studies classes as needed.  This includes cameras, microphones, tripods, lighting kits, etc.  Please fill out a loan reservation request form to begin the process of borrowing equipment.

This Sub Category is for all service requests that relate to Furniture requests on campus.

This service encapsulates all virtual collaborative software access requests. Examples of collaborative software are Zoom and Microsoft Teams.

This Service is to create a ESNA unified communications ticket to have the users voicemail password reset to the originally generated password.

This Sub Category is for all service requests that relate to Power Outages.