PLEASE NOTE: This article refers to virtual desktop services primarily deployed during the COVID-19 pandemic emergency. The majority of virtual desktop systems are no longer available for use as of May 2024, and this article is pending review.
Remote Desktop Client can be run on many different Operating Systems.
This document was written for the Windows Desktop Client, the links below cover many other operating systems available for use.
Windows Desktop Client
Click on the link to download and install the RDC (Remote Desktop Client):
https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/remote-desktop-clients
Select Windows Desktop client.
![Remote Desktop Client selection screen by operating system](https://servicecenter.ric.edu/TDPortal/Images/Viewer?fileName=203d3d46-9a2d-476f-a2f0-8fa819cd2efb.jpg)
Choose your RDC (Remote Desktop Client):
![Select version of client to install](https://servicecenter.ric.edu/TDPortal/Images/Viewer?fileName=654cde4b-fc68-431f-b025-68790557988f.jpg)
Select Run
![Select Run to install Client](https://servicecenter.ric.edu/TDPortal/Images/Viewer?fileName=f9aaff8c-b797-4c42-9ef8-c5f2d1d0849d.jpg)
Select Next
![Client Next to Continue or Cancel](https://servicecenter.ric.edu/TDPortal/Images/Viewer?fileName=75d41001-3f1e-42dd-bdc2-a34eb58d2e64.jpg)
Check the box to accept the terms and select next
![Check box to accept license then click next](https://servicecenter.ric.edu/TDPortal/Images/Viewer?fileName=7189f4c2-2d25-4f5d-8ced-108769870f29.jpg)
Select your install then select Next
![Select install for you or all users](https://servicecenter.ric.edu/TDPortal/Images/Viewer?fileName=f90cb910-8ecf-40e7-a18a-1f579a104fe2.jpg)
![Progress bar for install](https://servicecenter.ric.edu/TDPortal/Images/Viewer?fileName=a37865ea-9b40-460f-8fd0-bd907a2255df.jpg)
Select Finish
![Selct Finish to complete install](https://servicecenter.ric.edu/TDPortal/Images/Viewer?fileName=9d77e93f-095b-45c8-8811-d27aab777001.jpg)
Select Subscribe with URL
![Subscribe with URL](https://servicecenter.ric.edu/TDPortal/Images/Viewer?fileName=a7091e1e-2d7d-4be3-9a7f-e561be419ce1.jpg)
Copy and paste in URL https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery
Into Email or Workspace URL and select Next
![to subscribe paste URL into window](https://servicecenter.ric.edu/TDPortal/Images/Viewer?fileName=6b8e2ef1-1aef-4386-a4bd-34ad57e29fb6.jpg)
Sign in with your RIC Email Account.
![Sign into your account](https://servicecenter.ric.edu/TDPortal/Images/Viewer?fileName=a728928a-e853-4f52-a715-636a10ebf014.jpg)
Enter your password and select Next
![Enter your password](https://servicecenter.ric.edu/TDPortal/Images/Viewer?fileName=84d95cc0-449a-48dc-921f-5018bedd8918.jpg)
You will be prompted for MFA (Multi-Factor Authentication) either via SMS or Authenticator App. Enter in the code and select Next
![Enter code](https://servicecenter.ric.edu/TDPortal/Images/Viewer?fileName=1e4b3b2f-037f-46a1-a239-b6c7740b0201.jpg)
Double click WVD icon
![Icon for Virtual desktop](https://servicecenter.ric.edu/TDPortal/Images/Viewer?fileName=d32c6988-a20c-44d2-a1e0-22b89703c959.jpg)
Sign-in prompt for WVD, enter your password and select OK
![Enter password](https://servicecenter.ric.edu/TDPortal/Images/Viewer?fileName=2daca48d-bd3e-4a1a-8f7c-f2c852cea15c.jpg)
Upon logging in your WVD will appear. If you do not see your software icon on the desktop you can scroll through the start menu or search
![Image of Windows Desktop](https://servicecenter.ric.edu/TDPortal/Images/Viewer?fileName=e4dbbfed-d4a7-44f8-855a-0fb7e43499a3.jpg)
Don’t forget to logout 😊
*************************Technical Note****************************
If you are in multiple WVD sessions or you get assigned another machine when the connection is still open. You may need to refresh your connections.
![refresh connection to server](https://servicecenter.ric.edu/TDPortal/Images/Viewer?fileName=60908e2c-0d73-4f49-9399-8baf83af543d.jpg)