Support for electronic equipment in a RIC academic classrooms, conference rooms, auditoriums, and A/V equipment loan reservations and requests.
This article describes the process for signing out of a RIC account on built-in podium computers in RIC classrooms, as well as in RIC computer labs.
This article provides a list of classrooms, conference rooms, auditoriums, and multi-purpose spaces that are capable of video conferencing (Zoom, Microsoft Teams, etc) with built-in equipment such as cameras and microphones. Each type of room is listed by building and room number, along with a KB article link to directions on how to use the technology installed in the room. This list will be updated regularly as technology upgrades to college facilities are installed and completed.
This document provides guidelines for the request, purchase, and installation of academic software installed in labs, classrooms, and walk-in computing facilities at Rhode Island College.
This article aims to explain how to use the Alger 110 podium through quick operating instructions, in-depth operating instructions, and troubleshooting tips. It provides steps for beginning, conducting, and ending class with the podium; information about equipment in the podium; and steps to resolve common issues.
Rhode Island College ITS/User Support Services has standardized on technology guidelines and services for sponsored college sponsored and/or organized events that require ADA accommodations in relation to CART, Embedded captions to services such as Zoom and MS Teams, Open captioning for live events, this comprehensive document provides information on software, hardware, and captioning vendors available for event organizers to provide this service when needed.
This article aims to explain the setup of the sound system located in the CEP area on the second floor of Horace Mann Hall. This includes how to adjust audio levels, and changing the system's configuration. It provides pictures and instructions for adjustments and configurations changes.
This article aims to explain how to use the Craig-Lee 012 podium through quick operating instructions, in-depth operating instructions, and troubleshooting tips. It provides steps for beginning, conducting, and ending class with the podium; information about equipment in the podium; and steps to resolve common issues.
This article aims to explain how to use the Fogarty Life Science 050 podium through quick operating instructions, in-depth operating instructions, and troubleshooting tips. It provides steps for beginning, conducting, and ending class with the podium; information about equipment in the podium; and steps to resolve common issues.
This article provides instructions on how to use the classroom technology in Gaige Hall classrooms.
This document explains the equipment, usage instructions, and features for the portable multimedia video conferencing carts deployed to multiple campus buildings. It aims to provide end users with an understanding of how to use the cart.
This article aims to explain how to use the Samson lapel microphone provided in the classroom. It provides steps for turning on, using, and turning off the microphone.
This article aims to explain how to use rooms with a Style 2024-1 (installed in Adams Library, Alger Hall, Building #3, Fogarty Life Science, Guardo Hall, Whipple Hall, and the Nazarian Center) podium through quick operating instructions, in-depth operating instructions, and troubleshooting tips. It provides steps for beginning, conducting, and ending class with the podium; information about equipment in the podium; steps to resolve common issues; and a list of rooms this podium is installed.
This article aims to explain how to use rooms with a Style 2024-1b (installed in Alex and Ani Hall) podium through quick operating instructions, in-depth operating instructions, and troubleshooting tips. It provides steps for beginning, conducting, and ending class with the podium; information about equipment in the podium; steps to resolve common issues; and a list of rooms this podium is installed.
This article aims to explain how to use rooms with a Style 2024-2 (installed in Craig-Lee Hall, Gaige Hall, and Horace Mann Hall) podium through quick operating instructions, in-depth operating instructions, and troubleshooting tips. It provides steps for beginning, conducting, and ending class with the podium; information about equipment in the podium; steps to resolve common issues; and a list of rooms this podium is installed.
This article aims to explain how to use rooms with a Style 2024-2a (installed in Fogarty Life Science) podium through quick operating instructions, in-depth operating instructions, and troubleshooting tips. It provides steps for beginning, conducting, and ending class with the podium; information about equipment in the podium; steps to resolve common issues; and a list of rooms this podium is installed.
This article is to help users access their local files saved on their personal computers while using a Virtual App or Desktop when using the WVD App
Windows Virtual Desktop for macOS install guide
This is the procedure for login to a Windows Virtual Desktop environment