Blackboard Support Links
The Center for Instructional Technology offers a comprehensive collection of Blackboard Ultra how-to articles, FAQ's and other supporting resources on their primary page at our.ric.edu in addition to KB articles hosted on the RIC Service Center support portal. Links to these resources are listed below.
Center for Instructional Technology Page
https://our.ric.edu/department-directory/user-support-services/instructional-technology
Blackboard Support for Students
https://our.ric.edu/department-directory/user-support-services/instructional-technology/blackboard-students
Blackboard Support for Faculty
https://our.ric.edu/department-directory/user-support-services/instructional-technology/blackboard-faculty
Service Requests
Please see this page for a list of services offered by the Center for Instructional Technology team. Service requests can be opened from each service.
https://servicecenter.ric.edu/TDClient/1794/Portal/Requests/ServiceCatalog?CategoryID=10306