The Kaltura video tools included in Blackboard - e.g. My Media, Media Gallery, and content embedded using the Kaltura Media Mashup tool – require support for session cookies. Many browsers (including IE and Safari) changed their default settings to block third-party cookies.
You may see the following error while trying to access Kaltura via your Blackboard course site:
- It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies.
You need to enable third-party cookies to use Kaltura. This is because Kaltura needs to communicate with Blackboard to verify who you are and where you want to store your videos. There are instructions at the following links to enable third-party cookies just for a specific site if you want to enable them just for Kaltura.
Enabling third-party cookies
Follow the instructions for your browser: