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This article is provides guidance for checking Outlook on the Web (https://outlook.office.com) for rules to re-direct incoming e-mail if your account was compromised or flagged for suspicious activity. These rules are usually put in place by someone with unauthorized access to prevent members of the RIC community from making the mailbox owner aware that the account is sending out suspicious messages.

Microsoft Outlook has implemented a Focused Inbox feature that helps curate your inbox view, attempting to surface important messages into a virtual inbox labeled "Focused" for viewing and potential replies, and moving less important messages into a virtual mailbox labeled "Other".  This article will provide details on how to adjust and/or disable the Focused Inbox feature.

This article will cover training material on Microsoft Outlook topics:

This article explains the [External] e-mail tags in the subject of messages that arrive from outside of RIC's Microsoft 365 e-mail system.

The following knowledge base article will help you add your Rhode Island College Email to the Outlook Application on your computer.

This Knowledge Base Article is to help a user create a group on Office 365 on the Web.

This is an article on how to create a shared mailbox profile to get the mail merge to work correctly.

This is an article on how to set up your Outlook profile for email on your own. There are 6 steps to follow to do this and is straight forward.

This article will show you how to schedule a Zoom meeting using the Zoom Microsoft plugin within your Microsoft Outlook application installed on your local machine.

This article will show you how to schedule a Zoom meeting a behalf of another user.

This is an article to show you how to access a shared mailbox that you have access to using a web browser and outlooks website.

This is an article explaining how to share your calendar in Outlook or Open a shared calendar.