- Knowledge Base
- Endpoint Computing, Devices and Software
- Microsoft 365 Applications
This article provides steps on clearing your saved RIC Microsoft 365/SSO credentials on a computer running Windows 10 or Windows 11.
- Knowledge Base
- User Accounts and Microsoft 365 Email
This article is the step-by-step guide to set your initial RIC ID password.
- Knowledge Base
- Telephone and Voicemail
This document provides instructions on how to reset an Avaya IP phone installed in departmental offices throughout the campus. Occasionally a phone will stop functioning correctly and require a reset.