Introduction
This article explains how to access Workday and log in using your RIC M365/SSO (single sign-on) credentials. Workday is the new ERP (Enterprise Resource Planning) system for the State of RI, used for time entry and benefits information for bi-weekly employees. Employees in Accounting, Payroll, Purchasing, and Human Resources can also access Workday as part of their job duties.
Access and Sign-On to Workday
Workday is set up as an SSO (single sign-on) application, allowing you to use the same username and password for Microsoft 365 and other college applications. The easiest way to access these applications is through the M365 Apps web page, found here:
Microsoft 365 Apps
Single-Sign-On Authentication
A single-sign-on (SSO) account lets users log in to multiple applications with one set of credentials, making the authentication process easier. Your RIC M365/SSO Account, provided by Microsoft 365, enables this secure feature. You will use the same username and password for Workday as you do for Outlook e-mail, Blackboard Ultra, and other RIC online services, reducing the number of times you need to log in when switching between applications.
On the RIC branded Microsoft 365 sign-in page, enter your RIC M365/SSO Account assigned by the college, usually formatted like your RIC email address. For example, an employee might log in with flastname_1234@ric.edu. Then, select the Next button.
After entering your username, type in your RIC M365/SSO Account password, and then select Sign in.
After entering your password, you may need to complete Multi-Factor Authentication. This added layer of security usually involves receiving a six-digit code via SMS text message to your mobile phone or receiving an Approval Request through the Microsoft Authenticator app.
Once authentication is complete, you will see the Microsoft 365 Apps page. If your web browser has already authenticated your RIC M365/SSO account, you might not need to sign in again. However, kiosks designated for Workday time entry will always require sign-on and multi-factor authentication.
Accessing Workday after Sign-On
Workday will be available on the Microsoft 365 Apps page. The layout may vary for each user. You can find Workday in either the Get work done section or the More in Other Apps section. In the example below, Workday is in the Other Apps section.
Select the Workday application to open it in a new browser window.
Other Methods of Accessing Workday
When logged into Microsoft 365 via web browser, there are a number of other ways to access Workday:
Microsoft 365 Copilot Page
Depending on the link used to login to Microsoft 365, you may end up at the Microsoft 365 Copilot chat page as the "landing" site after you login. If this occurs, select Apps from the left side of the page to be brought to the Microsoft 365 Apps page described above.
Microsoft 365 App Launcher
Many Microsoft 365 apps like Outlook, Word, and Excel, when using the web version, have a Microsoft 365 App Launcher located at the top left of the page. The App Launcher can used to select Workday from a list of commonly used apps, or to search for it by name.
Sign-Off and End Session (Kiosk Users)
If you are using a Workday kiosk for time entry, please remember to sign off and select End Session from the top right of the browser.
Troubleshooting Sign-On Issues
- Check the username you are using to log in - ensure it follows the correct format flastname_1234@ric.edu.
- If you have trouble with your password after several attempts, try resetting it.
- Ensure you can access the methods needed for multi-factor authentication.
Additional Articles/Resources
If you have issues with the sign-on process, please refer to the Related Articles section of this document (on the right side of the page). If you cannot resolve the sign-on issues, contact the RIC ITS Help Center at (401) 456-8803 or helpdesk@ric.edu for assistance.