Introduction
This article gives you step-by-step instructions for setting up and using Microsoft 365 Multi-Factor Authentication (MFA) and Self-Service Password Reset (SSPR).
Microsoft 365 MFA adds an extra layer of security to your account. Once set up, you will be required to provide two authentication factors, one is your password, the second is based on an one-time code.
For background information what Microsoft 365 Multi-Factor Authentication is and how it works read Microsoft 365 Multi-Factor Authentication (MFA).
Securing your Account with Microsoft 365 MFA
The default second authentication methods are the Microsoft Authenticator app and text messaging (SMS). You will be linking the Microsoft Authenticator app to your RIC Microsoft 365/SSO (single-sign-on) account and registering your mobile phone number for text or call verification.
The next table shows the available authentication methods for MFA and SSPR.
| Authentication Method |
MFA |
SSPR |
| Password |
Yes |
Yes |
| MS Authenticator App |
Yes |
Yes |
| SMS Text Message |
Yes |
Yes |
| Voice Call |
Yes |
Yes |
| Email Address |
No |
Yes |
IMPORTANT: To secure your RIC Microsoft 365 SSO account with MFA, you must complete the registration within 14 days. These steps can be completed at any time within the 14 days; however, they must be completed during a single session.
Approximate time to complete steps: 5 – 10 minutes
What is needed to do the setup:
- Access to a desktop or laptop
- Mobile phone protected with Passcode, fingerprint, or facial recognition (iPhone or Android)
- Internet Access
- Microsoft Authenticator app (recommended)
Steps to Register RIC M365/SSO account with MFA:
- Install Microsoft Authenticator app on your mobile phone
- Log on to your RIC M365/SSO account from the desktop or laptop
- Setup Authentication Method 1: Authenticator App
- Setup Authentication Method 2: Register mobile phone
- Backup the Authenticator app
Instructions to setup RIC M365/SSO MFA:
IMPORTANT: Only after you have completed the setup of Microsoft 365 MFA your account can/will be enabled for MFA. This can take up to 3 days. Once enabled you will be prompted for a second authentication factor. Be sure to have your Microsoft Authenticator app within reach.
Managing your Password with Microsoft 365 SSPR
Resetting or changing the password of your RIC M365/SSO Account can now be done via Microsoft 365. Once changed, the password can be used immediately.
You can manage your password from a desktop/laptop or your mobile device.
What is needed to manage your Password:
- Access to a desktop/laptop or Mobile device (iPhone/iOS or Android)
- Internet Access
- Completed setup of Microsoft 365 MFA
Instructions to manage your password with Office 365:
Setting your Password