Knowledge Base articles associated with self help procedures to possibly expedite an account issue without submitting a support ticket.
The following knowledge base article will help you add your Rhode Island College Email to your Mail Application on your iPhone or iOS Device.
This article is to help you check and delete Rules in your mailbox that might have been added to your account if someone spammed you and gained access to your email.
When you have problems signing in to Microsoft 365 we may need to send you a temporary access code. One way is to email this to a verified email address. You can maintain your personal email in MyRIC
With over 90% of all data breaches starting with a phishing email, protecting our Office 365 email accounts from being compromised is a top priority. Even with a lost or stolen password, access to your email is extremely difficult when your account has Multi-Factor Authentication enabled.
This article provides you with the instructions to change verification method in Office 365 using the Microsoft Authenticator app
This article explains the [External] e-mail tags in the subject of messages that arrive from outside of RIC's Microsoft 365 e-mail system.
Being able to recognize that you enter your Microsoft 365 (M365) credentials on the legitimate M365 RIC Sign-In page, reduces the risk that your username and password becoming compromised. In this article we explain how you can identify RIC's M365 Sign-In page.
This article provides the instruction on how to register for Office 365 Multi-Factor Authentication (MFA) when you own an Android phone that you have the Microsoft Authenticator app installed on.
This article provides the instruction on how to register for Office 365 Multi-Factor Authentication (MFA) when you own an Apple iPhone (or iOS device) that you have the Microsoft Authenticator app installed on.
This article introduces you to how to register for Office 365 Multi-Factor Authentication and Self-Service Password Reset
This article provides the instructions for how to register the Authenticator App for Office 365 Multi-Factor Authentication (MFA) without using the Camera
This article is the step-by-step guide to set your initial RIC ID password.
Your MyRIC Account gives you access to:
* MyRIC Online Services
* RIC Computer Labs
* RIC Email System – Office 365
* RIC Learning Management System - Blackboard