Search193 Results

Lookup Category Clear Category
Services or Offerings?
Account Role Change Request
  1. Services
  2. Information Technology Services
  3. Information Security
  4. Identity Management Requests
This Service is to create is Identity Management ticket when a person is hired at the college that used to be a student and their role has now changed to an employee.
ACL Service Request
  1. Services
  2. Information Technology Services
  3. Network Infrastructure Issues
Active Directory Account Access Request
  1. Services
  2. Information Technology Services
  3. Information Security
  4. Identity Management Requests
Add a New Group
  1. Services
  2. Information Technology Services
  3. Administrative Systems and Applications [MIS]
  4. RIC Rooms
This request is to enter a new group in RIC Rooms (EMS).
Add or modify academic flag for a campus space (Registrar)
  1. Services
  2. Information Technology Services
  3. Administrative Systems and Applications [MIS]
  4. RIC Rooms
Set or remove the academic flag for a campus space in RIC Rooms.
Add or modify Building Hours
  1. Services
  2. Information Technology Services
  3. Administrative Systems and Applications [MIS]
  4. RIC Rooms
Used to modify a building availability through RIC Rooms (EMS) for bookings. Close a building for construction to all users or close campus from all web users bookings for a power shut down.
Add or Modify RIC Calendar/RIC Rooms Special/Holiday Dates
  1. Services
  2. Information Technology Services
  3. Administrative Systems and Applications [MIS]
  4. RIC Rooms
Holidays and specific academic or administrative dates that should show on the official calendar to the RIC Calendar/RIC Rooms (last day of classes, Halloween, Spring Break, Construction closures).
Add or Remove Users
  1. Services
  2. Information Technology Services
  3. Administrative Systems and Applications [MIS]
  4. RIC Rooms
This request is to add or remove existing group member(s) of a group in RIC Rooms (EMS).
A-Frame
  1. Services
  2. Facilities and Operations Support
  3. Signage
This Sub Category is for all requests for A-Frame signs. NOTE: TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS.
Asphalt/Concrete
  1. Services
  2. Facilities and Operations Support
  3. Maintenance-Contractors
This Sub Category is for all service requests that relate to Asphalt/Concrete on campus. NOTE: REQUIRES FACILITIES AND OPERATIONS REVIEW AND APPROVAL.
Audio Issue
  1. Services
  2. Information Technology Services
  3. Classroom Technology and Media Services
This service is will be for a service ticket entry to resolve an issue with the sound not working in classroom or a lab.
Automatic Door
  1. Services
  2. Facilities and Operations Support
  3. Maintenance-Electrical
This Sub Category is for all service requests that relate to Automatic Doors on campus.
Ballast Repair
  1. Services
  2. Facilities and Operations Support
  3. Maintenance-Electrical
This Sub Category is for all service requests that relate to Electrical Ballast on campus.
Banner
  1. Services
  2. Facilities and Operations Support
  3. Signage
This Sub Category is for all requests for a Banner. NOTE: TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS.
Blackboard Course Merge Request
  1. Services
  2. Information Technology Services
  3. Blackboard Support and Professional Development Requests
  4. Blackboard and Instructional Technology Service Requests
Use this form to request a merge of one or more of your Blackboard course sections.