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Services or Offerings?
Broken Handset
  1. Services
  2. Information Technology Services
  3. Telephone and Voicemail Issues
This Service Request is for any issues that involve a phone handset malfunction. Examples are broken phone keys and receiver issues.
Computer/Device Display/Monitor Issue
  1. Services
  2. Information Technology Services
  3. Endpoint Computing, Devices and Software
  4. Computers and Devices
This is to request a ticket regarding a broken monitor, video issues, and no display on your monitor from your computer.
Light Repair
  1. Services
  2. Facilities and Operations
  3. Electrical
This is to report an issue with a Light such as a broken light cover/lens.
Printer Malfunction
  1. Services
  2. Information Technology Services
  3. Endpoint Computing, Devices and Software
  4. Printer and Copier Issues
This service is to report and process an issue with a mechanical malfunction of a departmental printer.
Receptacle Repairs
  1. Services
  2. Facilities and Operations
  3. Electrical
This is to report an issue with a Receptacle such as a broken receptacle cover or damaged power outlet.
Wireless Access Point Incident
  1. Services
  2. Information Technology Services
  3. Network Infrastructure Issues