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Services or Offerings?
Data Storage Quota Issue
  1. Services
  2. IT and Network Support
  3. Data Center Operations
  4. Server Management Requests
This incident refers to the an end user running of network storage space in a departmental share directory.
Shared Calendar Request
  1. Services
  2. IT and Network Support
  3. Computer Support and Repair Issues
  4. Microsoft Based Products
This is to request access to a shared calendar and connect outlook to the shared calendar.