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Services or Offerings?
Computer/Device Accessory Request
  1. Services
  2. Information Technology Services
  3. Endpoint Computing, Devices and Software
  4. Computers and Devices
This service should be used for requesting new or upgraded computer/device accessories such as computer monitors, keyboards, mice, etc.
Computer/Device Hardware Issue
  1. Services
  2. Information Technology Services
  3. Endpoint Computing, Devices and Software
  4. Computers and Devices
This service provides support for hardware issues for items like computers and tablets, and for their connected accessories such as monitors, keyboards, and mice.  For example, a keyboard with keys that do not function, a computer that does not power on or makes a beeping noise, or a computer monitor that is distorted and not displaying properly.