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Services or Offerings?
Academic Software Request
  1. Services
  2. Information Technology Services
  3. Endpoint Computing, Devices and Software
  4. Computers and Devices
User Support Services oversees software purchases for centrally-managed electronic classrooms and computer labs. Use this form to request software to be purchased and/or installed in academic computing facilities.
Print Driver Issue
  1. Services
  2. Information Technology Services
  3. Endpoint Computing, Devices and Software
  4. Printer and Copier Issues
This service will initiate ticket creation for printer or copier using the wrong driver. This requests stems from users wanted advanced features from the copy machine or printer and the universal drivers limitations.
Software Application/Service Issue
  1. Services
  2. Information Technology Services
  3. Endpoint Computing, Devices and Software
  4. Computers and Devices
Request support for a previously installed software application or program that you are encountering problems with on a RIC owned or managed computer.
Software Installation/Update Request
  1. Services
  2. Information Technology Services
  3. Endpoint Computing, Devices and Software
  4. Computers and Devices
This is to create a service request for specific software to be installed on your RIC managed/assigned computer.