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Services or Offerings?
Academic Software Request
  1. Services
  2. Information Technology Services
  3. Endpoint Computing, Devices and Software
  4. Computers and Devices
User Support Services oversees software purchases for centrally-managed electronic classrooms and computer labs. Use this form to request software to be purchased and/or installed in academic computing facilities.
Computer Deployment Request
  1. Services
  2. Information Technology Services
  3. Endpoint Computing, Devices and Software
  4. Computers and Devices
Computer Deployment Request:  This service is for requesting a computer upgrade or a new computer for an office or department.
Computer/Device Hardware Issue
  1. Services
  2. Information Technology Services
  3. Endpoint Computing, Devices and Software
  4. Computers and Devices
This service provides support for hardware issues for items like computers and tablets, and for their connected accessories such as monitors, keyboards, and mice.  For example, a keyboard with keys that do not function, a computer that does not power on or makes a beeping noise, or a computer monitor that is distorted and not displaying properly.
Employee/Office ITS Equipment Move Request
  1. Services
  2. Information Technology Services
  3. Endpoint Computing, Devices and Software
  4. Computers and Devices
This service is for requesting ITS staff to move Rhode Island College assigned technology from one location to another.  This includes (but is not limited to) items such as computers, monitors, desktop printers, and phones, and related cabling and accessories.  Please include the current location and the new location when completing the form, and provide five business days of notice for a completion of a move.