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Services or Offerings?
Network Outage Incident
  1. Services
  2. Information Technology Services
  3. Network Infrastructure Issues
When filling out this report it is critical to include as much information as possible, even if it seems superfluous or extraneous. Any kind of network outage should be reported (including very slow network bandwidth).
Power Outage
  1. Services
  2. Facilities and Operations
  3. Electrical
This is to report a Power Outage.