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Services or Offerings?
Broken Handset
  1. Services
  2. Information Technology Services
  3. Telephone and Voicemail Issues
This Service Request is for any issues that involve a phone handset malfunction. Examples are broken phone keys and receiver issues.
Computer/Device Display/Monitor Issue
  1. Services
  2. Information Technology Services
  3. Endpoint Computing, Devices and Software
  4. Computers and Devices
This is to request a ticket regarding a broken monitor, video issues, and no display on your monitor from your computer.
Light Repair
  1. Services
  2. Facilities and Operations Support
  3. Maintenance-Electrical
This Sub Category is for all service requests that relate to Light Repairs on campus.
Printer Malfunction
  1. Services
  2. Information Technology Services
  3. Endpoint Computing, Devices and Software
  4. Printer and Copier Issues
This service is to report and process an issue with a mechanical malfunction of a departmental printer.
Receptacle Repairs
  1. Services
  2. Facilities and Operations Support
  3. Maintenance-Electrical
This Sub Category is for all service requests that relate to Receptacles on campus.
Wireless Access Point Incident
  1. Services
  2. Information Technology Services
  3. Network Infrastructure Issues