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Print Driver Issue
  1. Services
  2. Information Technology Services
  3. Endpoint Computing, Devices and Software
  4. Printer and Copier Issues
This service will initiate ticket creation for printer or copier using the wrong driver. This requests stems from users wanted advanced features from the copy machine or printer and the universal drivers limitations.
Print Queue Creation
  1. Services
  2. Information Technology Services
  3. Data Center Operations
  4. Server Management Requests
This Service Request is to have new print queue created for a new device or a for a location move.
Printer Malfunction
  1. Services
  2. Information Technology Services
  3. Endpoint Computing, Devices and Software
  4. Printer and Copier Issues
This service is to report and process an issue with a mechanical malfunction of a departmental printer.