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Services or Offerings?
Drop Reconfiguration Request
  1. Services
  2. Information Technology Services
  3. Network Infrastructure Issues
This request is for conditions where the drop is active but not configured to pickup IP addressing from the proper VLAN.
Network Outage Incident
  1. Services
  2. Information Technology Services
  3. Network Infrastructure Issues
When filling out this report it is critical to include as much information as possible, even if it seems superfluous or extraneous. Any kind of network outage should be reported (including very slow network bandwidth).
Network Provisioning Request
  1. Services
  2. Information Technology Services
  3. Network Infrastructure Issues
Network/Department Shared Folder Request
  1. Services
  2. Information Technology Services
  3. Account Access and Troubleshooting Requests
This service is for requesting access to or requesting the creation of network shared folders, also called department shared folders.  This includes access to "scan shares" that are linked to Savin multi-function printers.