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This request is for conditions where the drop is active but not configured to pickup IP addressing from the proper VLAN.

This service is to map a network drive such as O: drive or Scan drive. This will go through a workflow for approval by supervisor, then access by server team, then setup by help desk.

When filling out this report it is critical to include as much information as possible, even if it seems superfluous or extraneous. Any kind of network outage should be reported (including very slow network bandwidth).

This Service Request is to have new print queue created for a new device or a for a location move.