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Services or Offerings?
Event Preparation and Set-Up
  1. Services
  2. Facilities and Operations Support
  3. Grounds Operations
This Sub Category is for all service requests that relate to Events on campus. NOTE: ALL EVENTS MUST BE PROCESSED THROUGH RIC ROOMS.
New Profile Setup
  1. Services
  2. IT and Network Support
  3. Computer Support and Repair Issues
  4. Microsoft Based Products
This is to open a ticket to setup a user’s profile on a computer. This involves setting up Outlook, printers, shared drives, data transfer if applicable and software installs if needed.
Printer Connection or New Printer Setup Request
  1. Services
  2. IT and Network Support
  3. Printer and Copier Issues
This service is to place request for installation of a newly purchased printer in a department or connecting to an existing printer.