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Services or Offerings?
New Phone Extension Request
  1. Services
  2. Information Technology Services
  3. Telephone and Voicemail Issues
This request would be for a new office area that requires a new phone extension.
New Switch Install Request
  1. Services
  2. Information Technology Services
  3. Network Infrastructure Issues
New Wireless Access Point Request
  1. Services
  2. Information Technology Services
  3. Network Infrastructure Issues
New Wiring/Drop Request
  1. Services
  2. Information Technology Services
  3. Network Infrastructure Issues
This request is for conditions in which there is physically no drop present and one must be installed. Insufficient port counts per drop are also included.
Printer Connection or New Printer Setup Request
  1. Services
  2. Information Technology Services
  3. Endpoint Computing, Devices and Software
  4. Printer and Copier Issues
This service is to place request for installation of a newly purchased printer in a department or connecting to an existing printer.
Software Installation/Support Request
  1. Services
  2. Information Technology Services
  3. Endpoint Computing, Devices and Software
  4. Computers and Devices
This is to create a service request for specific software to be installed on your RIC managed/assigned computer.
Computer Upgrade Request
  1. Services
  2. Information Technology Services
  3. Endpoint Computing, Devices and Software
  4. Computers and Devices
This service is to request an upgrade to your current computer in your office. This will go through an approval process based on your current machine model and ITS computer availability.