Podium Touch Panel/Video Switching Support: For issues with the video switching equipment installed in a podium in classrooms, conference rooms, auditoriums, and public spaces. Common issues include the inability to switch from the podium computer to a laptop computer at the podium, the touch screen or switcher not turning projection or video devices on or off in a room, or the switcher touch screen becoming unresponsive or displaying an error message. When requesting service, please provide us with accurate building/room information, the date and time the issue occurred, and a brief description of the touch panel/switcher problem you experienced.