Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
Services
Knowledge Base
More Applications
Skip to Services content
Services A-Z
Search
Services
Service Catalog
IT and Network Support
IT and Network Support
This category contains all sub-categories pertaining to IT, Networking, MyRIC [PeopleSoft], Phone, Classroom and Labs, Blackboard, Printers, and all Account Access Issues. This tab will get you to correct area so you can submit a self service IT ticket and track all of the changes made to resolve your issue.
Categories (7)
Computer Support and Repair Issues
Service Requests associated with any issue involving a RIC owned Apple or a PC computing product.
Expand
Blackboard Support and Resource Training Requests
Service and Issue requests for the Rhode Island College Learning Management System and setup an appointment for one on one training using the college based applications.
Expand
Classroom and Computer Lab Issues
Problem requests for any issues with electronic equipment in a RIC academic classroom or a departmental conference room.
Expand
Office 365 and Account Access Requests
Expand
Telephone and Voicemail Issues
Service and Issue requests for any associated problem involving phone lines, equipment, or voicemail.
Expand
Printer and Copier Issues
Service and Issue requests for any associated printing device on campus.
Expand
Administrative Systems and Applications [MIS]
MyRIC Portal, Campus Solutions, HR, Financials NOT IT support issues
Expand
Additional Resources
Popular Services
Parking Permit Request
Password Reset Instructions
MyRIC Service Request or Problems/Issues
Other MIS Supported Applications & Services
IT Equipment Loaner Request for Students
My Recently Visited Services
Archive a Course
Network Share Permissions
Screen/Window
Furniture Assembly/Repairs
Password Reset Instructions
Popular Tags
facilities
(82)
operations
(82)
physical
(82)
plant
(82)
maintenance
(48)
repair
(22)
grounds
(14)
contractor
(13)
electrical
(11)
signage
(10)