IT and Network Support

This category contains all sub-categories pertaining to IT, Networking, MyRIC [PeopleSoft], Phone, Classroom and Labs, Blackboard, Printers, and all Account Access Issues. This tab will get you to correct area so you can submit a self service IT ticket and track all of the changes made to resolve your issue.

Categories (7)

Service Requests associated with any issue involving a RIC owned Apple or a PC computing product.

Service and Issue requests for the Rhode Island College Learning Management System and setup an appointment for one on one training using the college based applications.

Problem requests for any issues with electronic equipment in a RIC academic classroom or a departmental conference room.

Service and Issue requests for any associated problem involving phone lines, equipment, or voicemail.

Service and Issue requests for any associated printing device on campus.

MyRIC Portal, Campus Solutions, HR, Financials NOT IT support issues