Service Catalog

Categories (3)

Facilities and Operations Support

The Office of Facilities and Operation's mission is to support the Rhode Island College community by improving the quality of the campus through planning, constructing and maintaining and by providing superior services in an effective and environmentally-conscience manner to enhance student learning. IF THIS IS AN EMERGENCY, PLEASE CONTACT CAMPUS POLICE IMMEDIATELY AT (401) 456-8888!

Information Technology Services

This category contains all services pertaining to Information Technology, including Endpoint Computing (computers, tablets, software, printers), Networking, Enterprise Applications (MyRIC/Peoplesoft, RICRooms/EMS), Phone, Classroom/Lab Technology, A/V Media Services, Instructional Technology (Blackboard), and all Account Access Issues. Select the appropriate service in this category and submit a self-service IT request and track all of the changes made to resolve your issue.

Student Support Services

This category will facilitate all IT and onboard enrollment requests pertaining to supporting student processes here at RIC including account issues, IT equipment loans, Blackboard issues, software licensing, and general remote learning questions. It will also include other services that the student needs to onboard such as campus parking passes.