Popular Services

Instructions to help end users perform a password reset.

This is to report any general maintenance request that is general in nature not covered by other services or categories.

This service request is for inquiries on obtaining a campus parking pass.

This is to request a temperature adjustment for Cooling/Air Conditioning.

This is to report an issue with a door Lock.
PLEASE NOTE: Requests for keys should be directed to RIC Campus Police at (401) 456-8888.

Request changes to MyRIC (PeopleSoft) account permissions (for Campus Solutions, HR, and Financials)

This Service is to request access to or creation of new shared departmental mailbox in Office 365.

Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.

You need to submit all MyRIC (Campus Solution, HR, and Financials) data requests here. However, we will need to evaluate your request so that the request meets the data security requirements.

Please submit all reports and queries related requests here. Please note that service for handling data requests is listed separately and you will need to submit data request under "Data Request".

Request support for a previously installed software application or program that you are encountering problems with on a RIC owned or managed computer.

Special MIS services for supporting various applications & systems not listed individually, including, but not limited to, MediCAT, QAS, Smart Catalog, Topaz, College Cards/CBORD, etc.

A request for general help with Blackboard

This is to create a service request for specific software to be installed on your RIC managed/assigned computer.

This Sub Category is for all service requests that relate to Pick-Up requests on campus.

This is to request to have materials hung on walls such as a picture or white board.

Computer Deployment Request:  This service is for requesting a computer upgrade or a new computer for an office or department.

This is to request furniture assembly or repairs.

This is to report an issue with an individual Heater/Unit Vent.

This service is a request to either have users added or removed from Office 365 distribution lists designated by departments at RIC.

This Sub Category is for all service requests that relate to Delivery requests on campus.

This is to request furniture for buildings, offices, classrooms, etc.

Request a one-on-one Blackboard consultation with an instructional technologist from the Center for Instructional Technology (CIT) team.

This is to report an issue with Light Bulbs such as need light bulb replacement.

This is to report an issue with a Sink/Faucet such as a faucet won't shut off.