Popular Services
Instructions to help end users perform a password reset.
This service request is for inquiries on obtaining a campus parking pass.
This is to report any general maintenance request that is general in nature not covered by other services or categories.
This is to create a service request for specific software to be installed on your RIC managed/assigned computer.
Request support for a previously installed software application or program that you are encountering problems with on a RIC owned or managed computer.
Computer Deployment Request: This service is for requesting a computer upgrade or a new computer for an office or department.
Request changes to MyRIC (PeopleSoft) account permissions (for Campus Solutions, HR, and Financials)
A request for general help with Blackboard
Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.
This is to request a ticket regarding a broken monitor, video issues, and no display on your monitor from your computer.
Special MIS services for supporting various applications & systems not listed individually, including, but not limited to, MediCAT, QAS, Smart Catalog, Topaz, College Cards/CBORD, etc.
User Support Services provides A/V equipment loans for students enrolled in Communications and Film Studies classes as needed. This includes cameras, microphones, tripods, lighting kits, etc. Please fill out a loan reservation request form to begin the process of borrowing equipment.
Please submit all reports and queries related requests here. Please note that service for handling data requests is listed separately and you will need to submit data request under "Data Request".
This is to report an issue with Furniture such as a missing screw in a chair.
This service is to reload the operating system on your computer due to a problem with the day to day use, speed or any other issues that a normal fix cannot resolve.
User Support Services oversees software purchases for centrally-managed electronic classrooms and computer labs. Use this form to request software to be purchased and/or installed in academic computing facilities.
This is to open a ticket to setup a user’s profile on a computer. This involves setting up Outlook, printers, shared drives, data transfer if applicable and software installs if needed.
This service is a request to either have users added or removed from Office 365 distribution lists designated by departments at RIC.
The project request allows you to summarize the purpose of the project and specify other high level details.
Request a one-on-one Blackboard consultation with an instructional technologist from the Center for Instructional Technology (CIT) team.
This is to request furniture for buildings, offices, classrooms, etc.
This is to report an issue with a Water Closet such as a toilet won't flush.
This is to report an issue with a door Lock.
PLEASE NOTE: Requests for keys should be directed to RIC Campus Police at (401) 456-8888.