Popular Services
Instructions to help end users perform a password reset.
Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.
This service request is for inquiries on obtaining a campus parking pass.
This Service is to request access to or creation of new shared departmental mailbox in Office 365.
This Sub Category is for all service requests that relate to General Cleaning issues on campus.
This service is a request to either have users added or removed from Office 365 distribution lists designated by departments at RIC.
This service will be for any IT equipment loaner request from actively enrolled students. Loan requests include laptops, wi-fi hot spot equipment, and any registered student Communications course audio/video equipment needed for projects.
This request will be for access to RIC internal systems to accommodate the distance learning.
Request changes to MyRIC (PeopleSoft) account permissions (for Campus Solutions, HR, and Financials)
This request is to activate windows, office, adobe or any other software that says it needs to be activated for use.
Enter any MyRIC/PeopleSoft modification or change requests, along with justifications why the changes are needed.
This Sub Category is for all service requests that relate to Locks on campus.
Request a one-on-one Blackboard consultation with an instructional technologist from the Center for Instructional Technology (CIT) team.
You need to submit all MyRIC (Campus Solution, HR, and Financials) data requests here. However, we will need to evaluate your request so that the request meets the data security requirements.
Use this form to request a merge of one or more of your Blackboard course sections.
A request for general help with Blackboard
A request to add another instructor to your course.
This Sub Category is for all requests from Custom Signage. NOTE: TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS; GRAPHICS MUST BE PROVIDED.
This Sub Category is for all service requests that relate to Sinks/Faucets on campus.
This service encapsulates all virtual collaborative software access requests. Examples of collaborative software are Zoom and Microsoft Teams.
This Sub Category is for all service requests that relate to Hanging Materials on campus.
Please request special MyRIC training here. We provide MyRIC training in the following areas: Campus Solutions, HR, Financials. If other administrative offices need to be involved, we will coordinate that.
This Sub Category is for all service requests that relate to Pest Control services that requires an outside contractor on campus. NOTE: REQUIRES FACILITIES AND OPERATIONS REVIEW AND APPROVAL.