Popular Services

This service request is for inquiries on obtaining a campus parking pass.

This is to report any general maintenance request that is general in nature not covered by other services or categories.

Instructions to help end users perform a password reset.

Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.

This is to create a service request for specific software to be installed on your RIC managed/assigned computer.

User Support Services provides A/V equipment loans for students enrolled in Communications and Film Studies classes as needed.  This includes cameras, microphones, tripods, lighting kits, etc.  Please fill out a loan reservation request form to begin the process of borrowing equipment.

A request for general help with Blackboard

This service is to request access to or creation of new shared departmental mailbox in Office 365.

Special MIS services for supporting various applications & systems not listed individually, including, but not limited to, MediCAT, QAS, Smart Catalog, Topaz, College Cards/CBORD, etc.

This service is for requesting access to or requesting the creation of network shared folders, also called department shared folders.  This includes access to "scan shares" that are linked to Savin multi-function printers.

This is to request any Door/Window repairs such as a problem with a door hinge.

This service will be for any IT equipment loaner request from actively employed faculty or staff members at Rhode Island College.

This is to report an issue with a Water Closet such as a toilet won't flush.

This service is a request to either have users added or removed from Office 365 distribution lists designated by departments at RIC.

This service should be used for requesting new or upgraded computer/device accessories such as computer monitors, keyboards, mice, etc.

This is to report an issue with a door Lock.
PLEASE NOTE: Requests for keys should be directed to RIC Campus Police at (401) 456-8888.

Enter any MyRIC/PeopleSoft modification or change requests, along with justifications why the changes are needed.

This service provides support for hardware issues for items like computers and tablets, and for their connected accessories such as monitors, keyboards, and mice.  For example, a keyboard with keys that do not function, a computer that does not power on or makes a beeping noise, or a computer monitor that is distorted and not displaying properly.

This is to request General Cleaning such as vacuuming, etc.

This is to request a temperature adjustment for Heating.

Please submit all reports and queries related requests here. Please note that service for handling data requests is listed separately and you will need to submit data request under "Data Request".

This Sub Category is for all service requests that relate to Pick-Up requests on campus.

This is to request any Miscellaneous Grounds Operations services on campus.  For prompt attention, please pick one of our other categories if possible.

Computer Deployment Request:  This service is for requesting a computer upgrade or a new computer for an office or department.