Popular Services
This service request is for inquiries on obtaining a campus parking pass.
Instructions to help end users perform a password reset.
This is to report any general maintenance request that is general in nature not covered by other services or categories.
This form can be used to submit requests regarding ID cards for RIC employees. This includes requests to print new ID cards, replace ID cards, and request changes to assigned access for buildings and rooms on the card. Additional approvals may be required for granting building/room access as needed.
This is to create a service request for specific software to be installed on your RIC managed/assigned computer.
This is to request Parking/Vehicle signage.
PLEASE NOTE: TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS
Computer Deployment Request: This service is for requesting a computer upgrade or a new computer for an office or department.
This Service is to request access to or creation of new shared departmental mailbox in Office 365.
Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.
Per the Online Learning Policy, faculty members must complete the Blackboard Ultra Professional Development training offered by the Center for Instructional Technology in order to be scheduled to teach fully online or hybrid courses. Register for this professional development using this form.
This is to request a Name Badge.
PLEASE NOTE: TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS
Request support for a previously installed software application or program that you are encountering problems with on a RIC owned or managed computer.
Request changes to MyRIC (PeopleSoft) account permissions (for Campus Solutions, HR, and Financials)
This service is a request to either have users added or removed from Office 365 distribution lists designated by departments at RIC.
Use this form to request a merge of one or more of your Blackboard course sections.
A request for general help with Blackboard
This service is for requesting ITS staff to move Rhode Island College assigned technology from one location to another. This includes (but is not limited to) items such as computers, monitors, desktop printers, and phones, and related cabling and accessories. Please include the current location and the new location when completing the form, and provide five business days of notice for a completion of a move.
This is to report an issue with a door Lock.
PLEASE NOTE: Requests for keys should be directed to RIC Campus Police at (401) 456-8888.
This Service is to create is Identity Management ticket when a person is hired at the college that used to be a student and their role has now changed to an employee.
This is to request any general painting services.
PLEASE NOTE: PLEASE NOTIFY FACILITIES AND OPERATIONS OF ANY ALLERGIES
This service should be used for requesting new or upgraded computer/device accessories such as computer monitors, keyboards, mice, etc.
Please submit all reports and queries related requests here. Please note that service for handling data requests is listed separately and you will need to submit data request under "Data Request".
User Support Services provides A/V equipment loans for students enrolled in Communications and Film Studies classes as needed. This includes cameras, microphones, tripods, lighting kits, etc. Please fill out a loan reservation request form to begin the process of borrowing equipment.
User Support Services oversees software purchases for centrally-managed electronic classrooms and computer labs. Use this form to request software to be purchased and/or installed in academic computing facilities.