This service will be for any IT equipment loaner request from actively enrolled students. Loan requests include laptops, wi-fi hot spot equipment, and any registered student Communications course audio/video equipment needed for projects.
This service is to put in a request to map a network drive such as a departmental share or scan drive on your Rhode Island College owned computer. This will go through a workflow for approval by your supervisor, access granted by the server team, then setup by the ITS Help Desk.
This service will provide the end user with the option to request training materials on any college IT resources. You can use this ticket request to schedule a one on one training session for any resource from classroom items to applications such as Microsoft or Google G-Suite modules.
A Blackboard course archive is a .zip file which contains all of the grades, content and activity within the course. One can only access the contents within the archive if one restores it within Blackboard.