Popular Services

Instructions to help end users perform a password reset.


This service request is for inquiries on obtaining a campus parking pass.


This is to report any general maintenance request that is general in nature not covered by other services or categories.


User Support Services provides A/V equipment loans for students enrolled in Communications and Film Studies classes as needed.  This includes cameras, microphones, tripods, lighting kits, etc.  Please fill out a loan reservation request form to begin the process of borrowing equipment.


This is to report an issue with a door Lock.
PLEASE NOTE: Requests for keys should be directed to RIC Campus Police at (401) 456-8888.


This is to create a service request for specific software to be installed on your RIC managed/assigned computer.


This is to report an issue with a Water Closet such as a toilet won't flush.


Computer Deployment Request:  This service is for requesting a computer upgrade or a new computer for an office or department.


This request will be for access to RIC internal systems to accommodate the distance learning.


You need to submit all MyRIC (Campus Solution, HR, and Financials) data requests here. However, we will need to evaluate your request so that the request meets the data security requirements.


This Service is to request access to or creation of new shared departmental mailbox in Office 365.


This service will be for any IT equipment loaner request from actively employed faculty or staff members at Rhode Island College.


Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.


The project request allows you to summarize the purpose of the project and specify other high level details.


This is to request a temperature adjustment for Cooling/Air Conditioning.


Courses remain on Blackboard for 18 months; after his, they are removed and archived. Use this form to request an older archived course to be restored to Blackboard.


Use this form to request a merge of one or more of your Blackboard course sections.


This request is to pick up old/junk equipment to be retired and disposed of.


This is to report a ceiling tile that needs repair/replacement.


Request changes to MyRIC (PeopleSoft) account permissions (for Campus Solutions, HR, and Financials)


Request support for a previously installed software application or program that you are encountering problems with on a RIC owned or managed computer.


This is to report an issue with a Drain such as a clog.


This is to request General Cleaning such as vacuuming, etc.