Popular Services
Instructions to help end users perform a password reset.
User Support Services provides A/V equipment loans for students enrolled in Communications and Film Studies classes as needed. This includes cameras, microphones, tripods, lighting kits, etc. Please fill out a loan reservation request form to begin the process of borrowing equipment.
Request changes to MyRIC (PeopleSoft) account permissions (for Campus Solutions, HR, and Financials)
This Sub Category is for all service requests that relate to General Cleaning issues on campus.
This service request is for inquiries on obtaining a campus parking pass.
Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.
This is to create a service request for specific software to be installed on your RIC managed/assigned computer.
This Sub Category is for all service requests that relate to Receptacles on campus.
You need to submit all MyRIC (Campus Solution, HR, and Financials) data requests here. However, we will need to evaluate your request so that the request meets the data security requirements.
This Service is to request access to or creation of new shared departmental mailbox in Office 365.
This Sub Category is for all service requests that relate to Ceiling Leaks on campus.
This Sub Category is for all service requests that relate to Drains on campus.
This Sub Category is for all service requests that relate to Light Bulbs on campus.
This Sub Category is for all service requests that relate to Drains on campus.
Request support for a previously installed software application or program that you are encountering problems with on a RIC owned or managed computer.
This service will be for any IT equipment loaner request from actively employed faculty or staff members at Rhode Island College.
The project request allows you to summarize the purpose of the project and specify other high level details.
Please submit all reports and queries related requests here. Please note that service for handling data requests is listed separately and you will need to submit data request under "Data Request".
This request will be for access to RIC internal systems to accommodate the distance learning.
This service is to place request for installation of a newly purchased printer in a department or connecting to an existing printer.
This is to request a ticket regarding a broken monitor, video issues, and no display on your monitor from your computer.
Enter any MyRIC/PeopleSoft modification or change requests, along with justifications why the changes are needed.
This Sub Category is for all service requests that relate to Hanging Materials on campus.