This service request is for inquiries on obtaining a campus parking pass.
Instructions to help end users perform a password reset.
Special MIS services for supporting various applications & systems not listed individually, including, but not limited to, MediCAT, QAS, Smart Catalog, Topaz, College Cards/CBORD, etc.
Request changes to MyRIC (PeopleSoft) account permissions (for Campus Solutions, HR, and Financials)
Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.
This Sub Category is for all service requests that are related to Cooling/Air Conditioning on campus.
This Service would involve entering a ticket with the proper information to move a phone extension to a different location.
This IT move request will facilitate getting an end user moved to another location. Tasks within this request would possibly be a phone extension relocation, drop activation, physically moving any IT equipment provided by RIC to the faculty or staff member, and any other peripherals.
This service is to request an upgrade to your current computer in your office. This will go through an approval process based on your current machine model and ITS computer availability.
This Sub Category is for all requests for Parking/Vehicle signage. NOTE: TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS.
Enter any MyRIC/PeopleSoft modification or change requests, along with justifications why the changes are needed.
This Sub Category is for all service requests that relate to Water Fountains/Bottle Filling Stations on campus.
This Sub Category is for all service requests that relate to the Installation of Power. NOTE: REQUIRES FACILITIES AND OPERATIONS REVIEW AND APPROVAL.
This Sub Category is for all service requests that relate to Furniture on campus.
This request will be for access to RIC internal systems to accommodate the distance learning.
You need to submit all MyRIC (Campus Solution, HR, and Financials) data requests here. However, we will need to evaluate your request so that the request meets the data security requirements.
This Sub Category is for all service requests that relate to Hanging Materials on campus.
This request is to activate windows, office, adobe or any other software that says it needs to be activated for use.
This is to request access to a shared calendar and connect outlook to the shared calendar.
This Sub Category is for all service requests that relate to Doors on campus.
Request to have an older LMS course restored from archives.
This service is to put in a request regarding any support needed for startup issues on your Rhode Island College owned Apple computer.
This Sub Category is for all service requests that relate to Ceiling Tile Replacement/Repair on campus.
Use this form to request a merge of one or more of your LMS course sections.
This request is to open a ticket regarding any issues encountered while using a web browser such as Chrome, Internet Explorer and Firefox.