Popular Services

This service request is for inquiries on obtaining a campus parking pass.

Instructions to help end users perform a password reset.

This is to report any general maintenance request that is general in nature not covered by other services or categories.

A request for general help with Blackboard

This form can be used to submit requests regarding ID cards for RIC employees.  This includes requests to print new ID cards, replace ID cards, and request changes to assigned access for buildings and rooms on the card.  Additional approvals may be required for granting building/room access as needed.

This is to create a service request for specific software to be installed on your RIC managed/assigned computer.

This is to request a temperature adjustment for Heating.

Per the Online Learning Policy, faculty members must complete the Blackboard Ultra Professional Development training offered by the Center for Instructional Technology in order to be scheduled to teach fully online or hybrid courses. Register for this professional development using this form.

User Support Services provides A/V equipment loans for students enrolled in Communications and Film Studies classes as needed.  This includes cameras, microphones, tripods, lighting kits, etc.  Please fill out a loan reservation request form to begin the process of borrowing equipment.

This service will be for any IT equipment loaner request from actively employed faculty or staff members at Rhode Island College.

This is to report an issue with a door Lock.
PLEASE NOTE: Requests for keys should be directed to RIC Campus Police at (401) 456-8888.

You need to submit all MyRIC (Campus Solution, HR, and Financials) data requests here. However, we will need to evaluate your request so that the request meets the data security requirements.

This service should be used for requesting an Adobe software license be provisioned for employees and students. This includes licenses for Adobe Acrobat DC/Pro, Adobe Creative Cloud Suite, and Adobe Express.

This is to request to have materials hung on walls such as a picture or white board.

This service is a request to either have users added or removed from Office 365 distribution lists designated by departments at RIC.

Special MIS services for supporting various applications & systems not listed individually, including, but not limited to, MediCAT, QAS, Smart Catalog, Topaz, College Cards/CBORD, etc.

This is to report an issue with a Drain such as a clog.

Use this form to request a merge of one or more of your Blackboard course sections.

Request a one-on-one Blackboard consultation with an instructional technologist from the Center for Instructional Technology (CIT) team.

This service request is for requesting a non-academic Blackboard course.

Request to set up a consultation to discuss professional development opportunities for your department on Blackboard, Kaltura, Respondus.

Request support for a previously installed software application or program that you are encountering problems with on a RIC owned or managed computer.

Courses remain on Blackboard for 18 months; after his, they are removed and archived. Use this form to request an older archived course to be restored to Blackboard.

This is to request a ticket regarding a broken monitor, video issues, and no display on your monitor from your computer.