Popular Services

This service request is for inquiries on obtaining a campus parking pass.

Instructions to help end users perform a password reset.

This is to report any general maintenance request that is general in nature not covered by other services or categories.

Computer Deployment Request:  This service is for requesting a computer upgrade or a new computer for an office or department.

User Support Services provides A/V equipment loans for students enrolled in Communications and Film Studies classes as needed.  This includes cameras, microphones, tripods, lighting kits, etc.  Please fill out a loan reservation request form to begin the process of borrowing equipment.

This is to report an issue with a door Lock.
PLEASE NOTE: Requests for keys should be directed to RIC Campus Police at (401) 456-8888.

This is to request General Cleaning such as vacuuming, etc.

Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.

This Service is to request access to or creation of new shared departmental mailbox in Office 365.

This service is to place request for installation of a newly purchased printer in a department or connecting to an existing printer.

This is to request any Door/Window repairs such as a problem with a door hinge.

A request for general help with Blackboard

This is to create a service request for specific software to be installed on your RIC managed/assigned computer.

Request changes to MyRIC (PeopleSoft) account permissions (for Campus Solutions, HR, and Financials)

This is to request Parking/Vehicle signage.
PLEASE NOTE:  TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS

Request a one-on-one Blackboard consultation with an instructional technologist from the Center for Instructional Technology (CIT) team.

This is to request a temperature adjustment for Cooling/Air Conditioning.

Use this form to request a merge of one or more of your Blackboard course sections.

This service is a request to either have users added or removed from Office 365 distribution lists designated by departments at RIC.

This is to request a ticket regarding a broken monitor, video issues, and no display on your monitor from your computer.

This is to report a ceiling tile that needs repair/replacement.

This is to report an issue with a Drain such as a clog.

A request for general help with Kaltura.

This is to request to have materials hung on walls such as a picture or white board.

This request is to pick up old/junk equipment to be retired and disposed of.