Popular Services

Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.

This is to report any general maintenance request that is general in nature not covered by other services or categories.

Instructions to help end users perform a password reset.

A request for general help with Blackboard

Computer Deployment Request:  This service is for requesting a computer upgrade or a new computer for an office or department.

This is to report an issue with a door Lock.
PLEASE NOTE: Requests for keys should be directed to RIC Campus Police at (401) 456-8888.

This is to report an issue with a Sink/Faucet such as a faucet won't shut off.

You need to submit all MyRIC (Campus Solution, HR, and Financials) data requests here. However, we will need to evaluate your request so that the request meets the data security requirements.

This service request is for inquiries on obtaining a campus parking pass.

This is to create a service request for specific software to be installed on your RIC managed/assigned computer.

This Service is to request access to or creation of new shared departmental mailbox in Office 365.

This service is a request to either have users added or removed from Office 365 distribution lists designated by departments at RIC.

This is to request any Door/Window repairs such as a problem with a door hinge.

This is to request Parking/Vehicle signage.
PLEASE NOTE:  TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS

Request changes to MyRIC (PeopleSoft) account permissions (for Campus Solutions, HR, and Financials)

This service is to map a network drive such as O: drive or Scan drive. This will go through a workflow for approval by supervisor, then access by server team, then setup by help desk.

Enter any MyRIC/PeopleSoft modification or change requests, along with justifications why the changes are needed.

This is to report an issue with a Drain such as a clog.

This service should be used for requesting an Adobe software license be provisioned for employees and students. This includes licenses for Adobe Acrobat DC/Pro, Adobe Creative Cloud Suite, and Adobe Express.

This is to report an issue with Water Fountains/Bottle Filling Stations such as a filter replacement.

This is to request General Cleaning such as vacuuming, etc.

Please submit all reports and queries related requests here. Please note that service for handling data requests is listed separately and you will need to submit data request under "Data Request".

This form can be used to submit requests regarding ID cards for RIC employees.  This includes requests to print new ID cards, replace ID cards, and request changes to assigned access for buildings and rooms on the card.  Additional approvals may be required for granting building/room access as needed.

User Support Services provides A/V equipment loans for students enrolled in Communications and Film Studies classes as needed.  This includes cameras, microphones, tripods, lighting kits, etc.  Please fill out a loan reservation request form to begin the process of borrowing equipment.