Popular Services
This service request is for inquiries on obtaining a campus parking pass.
Instructions to help end users perform a password reset.
This is to report any general maintenance request that is general in nature not covered by other services or categories.
This is to request Parking/Vehicle signage.
PLEASE NOTE: TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS
This form can be used to submit requests regarding ID cards for RIC employees. This includes requests to print new ID cards, replace ID cards, and request changes to assigned access for buildings and rooms on the card. Additional approvals may be required for granting building/room access as needed.
This is to create a service request for specific software to be installed on your RIC managed/assigned computer.
Computer Deployment Request: This service is for requesting a computer upgrade or a new computer for an office or department.
This is to request a Name Badge.
PLEASE NOTE: TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS
Request changes to MyRIC (PeopleSoft) account permissions (for Campus Solutions, HR, and Financials)
This Service is to request access to or creation of new shared departmental mailbox in Office 365.
Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.
This service is a request to either have users added or removed from Office 365 distribution lists designated by departments at RIC.
A request for general help with Blackboard
This service is for requesting ITS staff to move Rhode Island College assigned technology from one location to another. This includes (but is not limited to) items such as computers, monitors, desktop printers, and phones, and related cabling and accessories. Please include the current location and the new location when completing the form, and provide five business days of notice for a completion of a move.
Request support for a previously installed software application or program that you are encountering problems with on a RIC owned or managed computer.
This is to report an issue with a door Lock.
PLEASE NOTE: Requests for keys should be directed to RIC Campus Police at (401) 456-8888.
User Support Services provides A/V equipment loans for students enrolled in Communications and Film Studies classes as needed. This includes cameras, microphones, tripods, lighting kits, etc. Please fill out a loan reservation request form to begin the process of borrowing equipment.
User Support Services oversees software purchases for centrally-managed electronic classrooms and computer labs. Use this form to request software to be purchased and/or installed in academic computing facilities.
This is to request any Door/Window repairs such as a problem with a door hinge.
This Service is to create is Identity Management ticket when a person is hired at the college that used to be a student and their role has now changed to an employee.
This is to request any general painting services.
PLEASE NOTE: PLEASE NOTIFY FACILITIES AND OPERATIONS OF ANY ALLERGIES
This service should be used for requesting new or upgraded computer/device accessories such as computer monitors, keyboards, mice, etc.
This is to request furniture for buildings, offices, classrooms, etc.