Popular Services
Instructions to help end users perform a password reset.
This is to report any general maintenance request that is general in nature not covered by other services or categories.
User Support Services provides A/V equipment loans for students enrolled in Communications and Film Studies classes as needed. This includes cameras, microphones, tripods, lighting kits, etc. Please fill out a loan reservation request form to begin the process of borrowing equipment.
This service request is for inquiries on obtaining a campus parking pass.
Courses remain on Blackboard for 18 months; after his, they are removed and archived. Use this form to request an older archived course to be restored to Blackboard.
You need to submit all MyRIC (Campus Solution, HR, and Financials) data requests here. However, we will need to evaluate your request so that the request meets the data security requirements.
This is to report an issue with a door Lock.
PLEASE NOTE: Requests for keys should be directed to RIC Campus Police at (401) 456-8888.
Request changes to MyRIC (PeopleSoft) account permissions (for Campus Solutions, HR, and Financials)
This is to create a service request for specific software to be installed on your RIC managed/assigned computer.
A request for general help with Blackboard
This service will be for any IT equipment loaner request from actively employed faculty or staff members at Rhode Island College.
This Service is to request access to or creation of new shared departmental mailbox in Office 365.
Enter any MyRIC/PeopleSoft modification or change requests, along with justifications why the changes are needed.
Request support for a previously installed software application or program that you are encountering problems with on a RIC owned or managed computer.
This is to report an issue with Light Bulbs such as need light bulb replacement.
Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.
This is to report an issue with a Water Closet such as a toilet won't flush.
This request will be for access to RIC internal systems to accommodate the distance learning.
The project request allows you to summarize the purpose of the project and specify other high level details.
This is to report an issue with Domestic Hot/Cold Water such as no cold water coming out of sink.
Special MIS services for supporting various applications & systems not listed individually, including, but not limited to, MediCAT, QAS, Smart Catalog, Topaz, College Cards/CBORD, etc.