Popular Services
This service request is for inquiries on obtaining a campus parking pass.
Instructions to help end users perform a password reset.
This is to report any general maintenance request that is general in nature not covered by other services or categories.
Per the Online Learning Policy, faculty members must complete the Blackboard Ultra Professional Development training offered by the Center for Instructional Technology in order to be scheduled to teach fully online or hybrid courses. Register for this professional development using this form.
Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.
This form can be used to submit requests regarding ID cards for RIC employees. This includes requests to print new ID cards, replace ID cards, and request changes to assigned access for buildings and rooms on the card. Additional approvals may be required for granting building/room access as needed.
This is to request a Name Badge.
PLEASE NOTE: TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS
This Service is to request access to or creation of new shared departmental mailbox in Office 365.
The project request allows you to summarize the purpose of the project and specify other high level details.
Use this form to request a merge of one or more of your Blackboard course sections.
This is to report an issue with a door Lock.
PLEASE NOTE: Requests for keys should be directed to RIC Campus Police at (401) 456-8888.
This is to report an issue with a Receptacle such as a broken receptacle cover or damaged power outlet.
Please submit all reports and queries related requests here. Please note that service for handling data requests is listed separately and you will need to submit data request under "Data Request".
Special MIS services for supporting various applications & systems not listed individually, including, but not limited to, MediCAT, QAS, Smart Catalog, Topaz, College Cards/CBORD, etc.
This is to report an issue with a Sink/Faucet such as a faucet won't shut off.
This is to create a service request for specific software to be installed on your RIC managed/assigned computer.
This service is to reload the operating system on your computer due to a problem with the day to day use, speed or any other issues that a normal fix cannot resolve.
This is to request Parking/Vehicle signage.
PLEASE NOTE: TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS
Request a one-on-one Blackboard consultation with an instructional technologist from the Center for Instructional Technology (CIT) team.
Computer Deployment Request: This service is for requesting a computer upgrade or a new computer for an office or department.
User Support Services oversees software purchases for centrally-managed electronic classrooms and computer labs. Use this form to request software to be purchased and/or installed in academic computing facilities.
This is to request any general carpentry not covered by other services or categories.
A request for general help with Blackboard