Popular Services

Instructions to help end users perform a password reset.

This is to report any general maintenance request that is general in nature not covered by other services or categories.

Request changes to MyRIC (PeopleSoft) account permissions (for Campus Solutions, HR, and Financials)

This service request is for inquiries on obtaining a campus parking pass.

This Service is to request access to or creation of new shared departmental mailbox in Office 365.

Special MIS services for supporting various applications & systems not listed individually, including, but not limited to, MediCAT, QAS, Smart Catalog, Topaz, College Cards/CBORD, etc.

This is to report an issue with a door Lock.
PLEASE NOTE: Requests for keys should be directed to RIC Campus Police at (401) 456-8888.

This IT move request will facilitate getting an end user moved to another location. Tasks within this request would possibly be a phone extension relocation, drop activation, physically moving any IT equipment provided by RIC to the faculty or staff member, and any other peripherals.

A request for general help with Blackboard

This service is a request to either have users added or removed from Office 365 distribution lists designated by departments at RIC.

Enter any MyRIC/PeopleSoft modification or change requests, along with justifications why the changes are needed.

Computer Deployment Request:  This service is for requesting a computer upgrade or a new computer for an office or department.

You need to submit all MyRIC (Campus Solution, HR, and Financials) data requests here. However, we will need to evaluate your request so that the request meets the data security requirements.

Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.

This service is to map a network drive such as O: drive or Scan drive. This will go through a workflow for approval by supervisor, then access by server team, then setup by help desk.

This is to request General Cleaning such as vacuuming, etc.

The project request allows you to summarize the purpose of the project and specify other high level details.

This is to report an issue with a Receptacle such as a broken receptacle cover or damaged power outlet.

This is to request a move from a building/room to a new location.  Please include both the original location and the new location in the request (there are fields for both).

This is to request furniture assembly or repairs.

Online Graduate Studies Application System

This is to report an issue with a Drain such as a clog.

This is to request a ticket regarding a broken monitor, video issues, and no display on your monitor from your computer.

This is to request a temperature adjustment for Heating.

Use this form to request a merge of one or more of your Blackboard course sections.