Popular Services

This service request is for inquiries on obtaining a campus parking pass.

Instructions to help end users perform a password reset.

Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.

This service is to place request for installation of a newly purchased printer in a department or connecting to an existing printer.

This service is to map a network drive such as O: drive or Scan drive. This will go through a workflow for approval by supervisor, then access by server team, then setup by help desk.

Request changes to MyRIC (PeopleSoft) account permissions (for Campus Solutions, HR, and Financials)

This Sub Category is for all service requests that relate to Ceiling Leaks on campus.

Please submit all reports and queries related requests here. Please note that service for handling data requests is listed separately and you will need to submit data request under "Data Request".

This Sub Category is for all service requests that are related to Cooling/Air Conditioning on campus.

This Service is to request access to or creation of new shared departmental mailbox in Office 365.

This Sub Category is for all service requests that relate to Sinks/Faucets on campus.

Enter any MyRIC/PeopleSoft modification or change requests, along with justifications why the changes are needed.

This request will be for access to RIC internal systems to accommodate the distance learning.

This Sub Category is for all service requests that relate to General Cleaning issues on campus.

This Sub Category is for all service requests that relate to Water Fountains/Bottle Filling Stations on campus.

This service is a request to either have users added or removed from Office 365 distribution lists designated by departments at RIC.

You need to submit all MyRIC (Campus Solution, HR, and Financials) data requests here. However, we will need to evaluate your request so that the request meets the data security requirements.

This service is to request an upgrade to your current computer in your office. This will go through an approval process based on your current machine model and ITS computer availability.

This Sub Category is for all service requests that relate to Domestic Hot/Cold Water on campus.

This Sub Category is for all service requests that relate to Furniture on campus.

This service is to put in a request for software to be installed or supported on your Rhode Island College owned computer.

This Sub Category is for all service requests that relate to Floor Cleaning on campus.

This Service is to create a ESNA unified communications ticket to have the users voicemail password reset to the originally generated password.

This request would be for a new office area that requires a new phone extension.