Popular Services
Instructions to help end users perform a password reset.
This is to report any general maintenance request that is general in nature not covered by other services or categories.
You need to submit all MyRIC (Campus Solution, HR, and Financials) data requests here. However, we will need to evaluate your request so that the request meets the data security requirements.
This service request is for inquiries on obtaining a campus parking pass.
User Support Services provides A/V equipment loans for students enrolled in Communications and Film Studies classes as needed. This includes cameras, microphones, tripods, lighting kits, etc. Please fill out a loan reservation request form to begin the process of borrowing equipment.
Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.
Computer Deployment Request: This service is for requesting a computer upgrade or a new computer for an office or department.
A request for general help with Blackboard
Request support for a previously installed software application or program that you are encountering problems with on a RIC owned or managed computer.
This is to report an issue with a Water Closet such as a toilet won't flush.
Request changes to MyRIC (PeopleSoft) account permissions (for Campus Solutions, HR, and Financials)
This Service is to request access to or creation of new shared departmental mailbox in Office 365.
Use this form to request a merge of one or more of your Blackboard course sections.
This service is to place request for installation of a newly purchased printer in a department or connecting to an existing printer.
User Support Services oversees software purchases for centrally-managed electronic classrooms and computer labs. Use this form to request software to be purchased and/or installed in academic computing facilities.
This is to report a ceiling tile that needs repair/replacement.
This is to report an issue with Water Fountains/Bottle Filling Stations such as a filter replacement.
Enter any MyRIC/PeopleSoft modification or change requests, along with justifications why the changes are needed.
Please submit all reports and queries related requests here. Please note that service for handling data requests is listed separately and you will need to submit data request under "Data Request".
This is to request a ticket regarding a broken monitor, video issues, and no display on your monitor from your computer.
This is to report an issue with a door Lock.
PLEASE NOTE: Requests for keys should be directed to RIC Campus Police at (401) 456-8888.
Request a one-on-one Blackboard consultation with an instructional technologist from the Center for Instructional Technology (CIT) team.