Popular Services

This service request is for inquiries on obtaining a campus parking pass.

Instructions to help end users perform a password reset.

This is to report any general maintenance request that is general in nature not covered by other services or categories.

Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.

This Service is to request access to or creation of new shared departmental mailbox in Office 365.

Per the Online Learning Policy, faculty members must complete the Blackboard Ultra Professional Development training offered by the Center for Instructional Technology in order to be scheduled to teach fully online or hybrid courses. Register for this professional development using this form.

This is to request a Name Badge.
PLEASE NOTE:  TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS

This is to report an issue with a door Lock.
PLEASE NOTE: Requests for keys should be directed to RIC Campus Police at (401) 456-8888.

This is to request General Cleaning such as vacuuming, etc.

This is to create a service request for specific software to be installed on your RIC managed/assigned computer.

The project request allows you to summarize the purpose of the project and specify other high level details.

This is to report an issue with a Receptacle such as a broken receptacle cover or damaged power outlet.

This form can be used to submit requests regarding ID cards for RIC employees.  This includes requests to print new ID cards, replace ID cards, and request changes to assigned access for buildings and rooms on the card.  Additional approvals may be required for granting building/room access as needed.

This is to report an issue with an individual Heater/Unit Vent.

This is to report an issue with a Ceiling Leak.

Special MIS services for supporting various applications & systems not listed individually, including, but not limited to, MediCAT, QAS, Smart Catalog, Topaz, College Cards/CBORD, etc.

This is to report an issue with a Sink/Faucet such as a faucet won't shut off.

Please submit this request for assistance with connecting your RIC assigned computer to a network printer in your department or office.

This is to request Parking/Vehicle signage.
PLEASE NOTE:  TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS

Request a one-on-one Blackboard consultation with an instructional technologist from the Center for Instructional Technology (CIT) team.

User Support Services oversees software purchases for centrally-managed electronic classrooms and computer labs. Use this form to request software to be purchased and/or installed in academic computing facilities.

Computer Deployment Request:  This service is for requesting a computer upgrade or a new computer for an office or department.

This is to request a temperature adjustment for Cooling/Air Conditioning.

Use this form to request a merge of one or more of your Blackboard course sections.

This service is a request to either have users added or removed from Office 365 distribution lists designated by departments at RIC.