Popular Services

Instructions to help end users perform a password reset.

This is to report any general maintenance request that is general in nature not covered by other services or categories.

This service request is for inquiries on obtaining a campus parking pass.

User Support Services provides A/V equipment loans for students enrolled in Communications and Film Studies classes as needed.  This includes cameras, microphones, tripods, lighting kits, etc.  Please fill out a loan reservation request form to begin the process of borrowing equipment.

Computer Deployment Request:  This service is for requesting a computer upgrade or a new computer for an office or department.

Request support for a previously installed software application or program that you are encountering problems with on a RIC owned or managed computer.

Request changes to MyRIC (PeopleSoft) account permissions (for Campus Solutions, HR, and Financials)

Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.

A request for general help with Blackboard

This service should be used for requesting new or upgraded computer/device accessories such as computer monitors, keyboards, mice, etc.

Use this form to request a merge of one or more of your Blackboard course sections.

This is to request General Cleaning such as vacuuming, etc.

This service will be for any IT equipment loaner request from actively employed faculty or staff members at Rhode Island College.

This is to create a service request for specific software to be installed on your RIC managed/assigned computer.

Special MIS services for supporting various applications & systems not listed individually, including, but not limited to, MediCAT, QAS, Smart Catalog, Topaz, College Cards/CBORD, etc.

This request is to add or remove existing group member(s) of a group in RIC Rooms (EMS).

This is to report an issue with an individual Heater/Unit Vent.

This is to request Floor Cleaning.

This is to request repairs for HVAC equipment such as motor repairs or broken thermostat.

This is to request a ticket regarding a broken monitor, video issues, and no display on your monitor from your computer.

This is to report an issue with a Water Closet such as a toilet won't flush.

This form can be used to submit requests regarding ID cards for RIC employees.  This includes requests to print new ID cards, replace ID cards, and request changes to assigned access for buildings and rooms on the card.  Additional approvals may be required for granting building/room access as needed.

This is to report an issue with an Automatic Door such as push pad not operating.

Enter any MyRIC/PeopleSoft modification or change requests, along with justifications why the changes are needed.