Popular Services

This service request is for inquiries on obtaining a campus parking pass.

Instructions to help end users perform a password reset.

This is to report any general maintenance request that is general in nature not covered by other services or categories.

Computer Deployment Request:  This service is for requesting a computer upgrade or a new computer for an office or department.

Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.

Request changes to MyRIC (PeopleSoft) account permissions (for Campus Solutions, HR, and Financials)

This request is to pick up old/junk equipment to be retired and disposed of.

This is to create a service request for specific software to be installed on your RIC managed/assigned computer.

This is to request any Door/Window repairs such as a problem with a door hinge.

A request for general help with Blackboard

This is to report an issue with an individual Heater/Unit Vent.

This Service is to request access to or creation of new shared departmental mailbox in Office 365.

This is to report an issue with a door Lock.
PLEASE NOTE: Requests for keys should be directed to RIC Campus Police at (401) 456-8888.

This is to report a ceiling tile that needs repair/replacement.

You need to submit all MyRIC (Campus Solution, HR, and Financials) data requests here. However, we will need to evaluate your request so that the request meets the data security requirements.

This request is to add or remove existing group member(s) of a group in RIC Rooms (EMS).

This is to report an issue with a Ceiling Leak.

Please submit all reports and queries related requests here. Please note that service for handling data requests is listed separately and you will need to submit data request under "Data Request".

This service is to place request for installation of a newly purchased printer in a department or connecting to an existing printer.

This is to request a move from a building/room to a new location.  Please include both the original location and the new location in the request (there are fields for both).

This is to request General Cleaning such as vacuuming, etc.

This IT move request will facilitate getting an end user moved to another location. Tasks within this request would possibly be a phone extension relocation, drop activation, physically moving any IT equipment provided by RIC to the faculty or staff member, and any other peripherals.

This is to request any general painting services.
PLEASE NOTE:  PLEASE NOTIFY FACILITIES AND OPERATIONS OF ANY ALLERGIES

This is to report an issue with Domestic Hot/Cold Water such as no cold water coming out of sink.

This Service would involve entering a ticket with the proper information to move a phone extension to a different location.