Popular Services

Instructions to help end users perform a password reset.

This is to report any general maintenance request that is general in nature not covered by other services or categories.

You need to submit all MyRIC (Campus Solution, HR, and Financials) data requests here. However, we will need to evaluate your request so that the request meets the data security requirements.

This service request is for inquiries on obtaining a campus parking pass.

User Support Services provides A/V equipment loans for students enrolled in Communications and Film Studies classes as needed.  This includes cameras, microphones, tripods, lighting kits, etc.  Please fill out a loan reservation request form to begin the process of borrowing equipment.

Request changes to MyRIC (PeopleSoft) account permissions (for Campus Solutions, HR, and Financials)

A request for general help with Blackboard

This is to report an issue with a door Lock.
PLEASE NOTE: Requests for keys should be directed to RIC Campus Police at (401) 456-8888.

Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.

This service will initiate ticket creation for printer or copier using the wrong driver. This requests stems from users wanted advanced features from the copy machine or printer and the universal drivers limitations.

This is to report an issue with a Shower such as a shower head replacement.

The project request allows you to summarize the purpose of the project and specify other high level details.

Use this form to request a merge of one or more of your Blackboard course sections.

This is to create a service request for specific software to be installed on your RIC managed/assigned computer.

This Sub Category is for all service requests that relate to Fire Alarms.

This Service is to request access to or creation of new shared departmental mailbox in Office 365.

This is to request General Cleaning such as vacuuming, etc.

This service is to reload the operating system on your computer due to a problem with the day to day use, speed or any other issues that a normal fix cannot resolve.

This Service Request is to have the end users voicemail synced with Office 365 to be visible in the users email to playback.

This is to report an issue with a Ceiling Leak.

This is to request a ticket regarding a broken monitor, video issues, and no display on your monitor from your computer.

This service is a request to either have users added or removed from Office 365 distribution lists designated by departments at RIC.

This is to report an issue with Domestic Hot/Cold Water such as no cold water coming out of sink.

Enter any MyRIC/PeopleSoft modification or change requests, along with justifications why the changes are needed.