Popular Services
This service request is for inquiries on obtaining a campus parking pass.
This is to report any general maintenance request that is general in nature not covered by other services or categories.
This service is to place request for installation of a newly purchased printer in a department or connecting to an existing printer.
User Support Services provides A/V equipment loans for students enrolled in Communications and Film Studies classes as needed. This includes cameras, microphones, tripods, lighting kits, etc. Please fill out a loan reservation request form to begin the process of borrowing equipment.
Instructions to help end users perform a password reset.
Computer Deployment Request: This service is for requesting a computer upgrade or a new computer for an office or department.
A request for general help with Kaltura.
User Support Services oversees software purchases for centrally-managed electronic classrooms and computer labs. Use this form to request software to be purchased and/or installed in academic computing facilities.
This Service is to request access to or creation of new shared departmental mailbox in Office 365.
You need to submit all MyRIC (Campus Solution, HR, and Financials) data requests here. However, we will need to evaluate your request so that the request meets the data security requirements.
Video/Projection Device Support: For issues with video displays or projectors in classrooms, conference rooms, auditoriums, and public spaces. Common problems include blank screens, distorted images, or disconnections.
Special MIS services for supporting various applications & systems not listed individually, including, but not limited to, MediCAT, QAS, Smart Catalog, Topaz, College Cards/CBORD, etc.
A request for general help with Blackboard
Request a one-on-one Blackboard consultation with an instructional technologist from the Center for Instructional Technology (CIT) team.
Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.
Request changes to MyRIC (PeopleSoft) account permissions (for Campus Solutions, HR, and Financials)
The project request allows you to summarize the purpose of the project and specify other high level details.
Request support for a previously installed software application or program that you are encountering problems with on a RIC owned or managed computer.
This is to request a ticket regarding a broken monitor, video issues, and no display on your monitor from your computer.
This is to report an issue with Water Fountains/Bottle Filling Stations such as a filter replacement.
This is to request any Miscellaneous Grounds Operations services on campus. For prompt attention, please pick one of our other categories if possible.