Popular Services

This service request is for inquiries on obtaining a campus parking pass.

A request for general help with Blackboard

Instructions to help end users perform a password reset.

This is to create a service request for specific software to be installed on your RIC managed/assigned computer.

Computer Deployment Request:  This service is for requesting a computer upgrade or a new computer for an office or department.

This is to report any general maintenance request that is general in nature not covered by other services or categories.

This service is a request to either have users added or removed from Office 365 distribution lists designated by departments at RIC.

This is to report an issue with a Water Closet such as a toilet won't flush.

This form can be used to submit requests regarding ID cards for RIC employees.  This includes requests to print new ID cards, replace ID cards, and request changes to assigned access for buildings and rooms on the card.  Additional approvals may be required for granting building/room access as needed.

This is to report an issue with a door Lock.
PLEASE NOTE: Requests for keys should be directed to RIC Campus Police at (401) 456-8888.

This is to request any Door/Window repairs such as a problem with a door hinge.

This is to request Floor Cleaning.

This is to request a temperature adjustment for Heating.

Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.

This is to report an issue with a Sink/Faucet such as a faucet won't shut off.

This request is to pick up old/junk equipment to be retired and disposed of.

This is to request General Cleaning such as vacuuming, etc.

This is to request to have materials hung on walls such as a picture or white board.

You need to submit all MyRIC (Campus Solution, HR, and Financials) data requests here. However, we will need to evaluate your request so that the request meets the data security requirements.

This is to request service for Snow and Ice such has treat walkway or remove snow from stairwell.

User Support Services provides A/V equipment loans for students enrolled in Communications and Film Studies classes as needed.  This includes cameras, microphones, tripods, lighting kits, etc.  Please fill out a loan reservation request form to begin the process of borrowing equipment.

User Support Services oversees software purchases for centrally-managed electronic classrooms and computer labs. Use this form to request software to be purchased and/or installed in academic computing facilities.

This is to report an issue with an individual Heater/Unit Vent.

Request changes to MyRIC (PeopleSoft) account permissions (for Campus Solutions, HR, and Financials)

Request support for a previously installed software application or program that you are encountering problems with on a RIC owned or managed computer.