Popular Services

This service request is for inquiries on obtaining a campus parking pass.

Instructions to help end users perform a password reset.

This is to report any general maintenance request that is general in nature not covered by other services or categories.

This Service is to request access to or creation of new shared departmental mailbox in Office 365.

This is to report an issue with a door Lock.
PLEASE NOTE: Requests for keys should be directed to RIC Campus Police at (401) 456-8888.

User Support Services provides A/V equipment loans for students enrolled in Communications and Film Studies classes as needed.  This includes cameras, microphones, tripods, lighting kits, etc.  Please fill out a loan reservation request form to begin the process of borrowing equipment.

Computer Deployment Request:  This service is for requesting a computer upgrade or a new computer for an office or department.

This is to request a temperature adjustment for Cooling/Air Conditioning.

This is to request a Name Badge.
PLEASE NOTE:  TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS

This is to request General Cleaning such as vacuuming, etc.

This request is to pick up old/junk equipment to be retired and disposed of.

The project request allows you to summarize the purpose of the project and specify other high level details.

Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.

Request changes to MyRIC (PeopleSoft) account permissions (for Campus Solutions, HR, and Financials)

This is to create a service request for specific software to be installed on your RIC managed/assigned computer.

This is to report an issue with a Water Closet such as a toilet won't flush.

This is to request any Door/Window repairs such as a problem with a door hinge.

This request will be for access to RIC internal systems to accommodate the distance learning.

You need to submit all MyRIC (Campus Solution, HR, and Financials) data requests here. However, we will need to evaluate your request so that the request meets the data security requirements.

This is to request Floor Cleaning.

This service is to place request for installation of a newly purchased printer in a department or connecting to an existing printer.

Request support for a previously installed software application or program that you are encountering problems with on a RIC owned or managed computer.

This is to report an issue with Light Bulbs such as need light bulb replacement.

This is to report an issue with a Clock, such as battery replacement.

This service is a request to either have users added or removed from Office 365 distribution lists designated by departments at RIC.