Popular Services

Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.

This is to report any general maintenance request that is general in nature not covered by other services or categories.

Instructions to help end users perform a password reset.

A request for general help with Blackboard

This service request is for inquiries on obtaining a campus parking pass.

This is to report an issue with a door Lock.
PLEASE NOTE: Requests for keys should be directed to RIC Campus Police at (401) 456-8888.

This is to report an issue with a Sink/Faucet such as a faucet won't shut off.

You need to submit all MyRIC (Campus Solution, HR, and Financials) data requests here. However, we will need to evaluate your request so that the request meets the data security requirements.

This is to create a service request for specific software to be installed on your RIC managed/assigned computer.

Computer Deployment Request:  This service is for requesting a computer upgrade or a new computer for an office or department.

This Service is to request access to or creation of new shared departmental mailbox in Office 365.

This service is a request to either have users added or removed from Office 365 distribution lists designated by departments at RIC.

Per the Online Learning Policy, faculty members must complete the Blackboard Ultra Professional Development training offered by the Center for Instructional Technology in order to be scheduled to teach fully online or hybrid courses. Register for this professional development using this form.

This is to request any Door/Window repairs such as a problem with a door hinge.

Request changes to MyRIC (PeopleSoft) account permissions (for Campus Solutions, HR, and Financials)

This service is to map a network drive such as O: drive or Scan drive. This will go through a workflow for approval by supervisor, then access by server team, then setup by help desk.

This is to request Parking/Vehicle signage.
PLEASE NOTE:  TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS

This is to report an issue with a Light such as a broken light cover/lens.

Enter any MyRIC/PeopleSoft modification or change requests, along with justifications why the changes are needed.

This service should be used for requesting an Adobe software license be provisioned for employees and students. This includes licenses for Adobe Acrobat DC/Pro, Adobe Creative Cloud Suite, and Adobe Express.

This is to report an issue with a Drain such as a clog.

This is to request General Cleaning such as vacuuming, etc.

This is to report an issue with Water Fountains/Bottle Filling Stations such as a filter replacement.

This is to request any general carpentry not covered by other services or categories.