Popular Services

This service request is for inquiries on obtaining a campus parking pass.

User Support Services provides A/V equipment loans for students enrolled in Communications and Film Studies classes as needed.  This includes cameras, microphones, tripods, lighting kits, etc.  Please fill out a loan reservation request form to begin the process of borrowing equipment.

This is to report any general maintenance request that is general in nature not covered by other services or categories.

This service is to place request for installation of a newly purchased printer in a department or connecting to an existing printer.

Instructions to help end users perform a password reset.

This is to report an issue with a door Lock.
PLEASE NOTE: Requests for keys should be directed to RIC Campus Police at (401) 456-8888.

This is to request General Cleaning such as vacuuming, etc.

A request for general help with Blackboard

Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.

This is to create a service request for specific software to be installed on your RIC managed/assigned computer.

A request for general help with Kaltura.

Computer Deployment Request:  This service is for requesting a computer upgrade or a new computer for an office or department.

Video/Projection Device Support: For issues with video displays or projectors in classrooms, conference rooms, auditoriums, and public spaces. Common problems include blank screens, distorted images, or disconnections.

This is to request to have materials hung on walls such as a picture or white board.

This service will be for any IT equipment loaner request from actively employed faculty or staff members at Rhode Island College.

You need to submit all MyRIC (Campus Solution, HR, and Financials) data requests here. However, we will need to evaluate your request so that the request meets the data security requirements.

This Service is to request access to or creation of new shared departmental mailbox in Office 365.

Request changes to MyRIC (PeopleSoft) account permissions (for Campus Solutions, HR, and Financials)

This is to report an issue with a Water Closet such as a toilet won't flush.

This is to report an issue with a Ceiling Leak.

This is to report an issue with a Drain such as a clog.

The project request allows you to summarize the purpose of the project and specify other high level details.

This is to report an issue with Exterior Lighting such as a pole light out.

Special MIS services for supporting various applications & systems not listed individually, including, but not limited to, MediCAT, QAS, Smart Catalog, Topaz, College Cards/CBORD, etc.

This service is a request to either have users added or removed from Office 365 distribution lists designated by departments at RIC.