My Recently Visited Services

This is report an issue with Smoke Detection such as a broken detector.

Request support for a previously installed software application or program that you are encountering problems with on a RIC owned or managed computer.

This service request is for inquiries on obtaining a campus parking pass.

This is to request general signage or custom signage not covered by other services or categories.
PLEASE NOTE:  TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS. ALL GRAPHICS MUST BE PROVIDED FOR CUSTOM REQUEST.

This is to report any general maintenance request that is general in nature not covered by other services or categories.

This form can be used to submit requests regarding ID cards for RIC employees.  This includes requests to print new ID cards, replace ID cards, and request changes to assigned access for buildings and rooms on the card.  Additional approvals may be required for granting building/room access as needed.

This Service Request will involve a network request to reserve an IP address of a specific piece of hardware.

This service should be used for requesting new or upgraded computer/device accessories such as computer monitors, keyboards, mice, etc.

This request is to open a ticket regarding any issues encountered while using a web browser such as Chrome, Internet Explorer and Firefox.

This is to request any ADA related services such as furniture in classrooms.

The project request allows you to summarize the purpose of the project and specify other high level details.

This request is for conditions in which there is physically no drop present and one must be installed. Insufficient port counts per drop are also included.

This is to request Trimming Trees on campus grounds.

All maintenance related to the data center hardware and infrastructure (servers, storage, environmentals) and specific technologies (VMware and Nutanix)

Please submit requests related to Adirondack (Student Housing Management System) here.

This incident refers to the an end user running of network storage space in a departmental share directory.

This Sub Category is for all service requests that relate to Fire Extinguishers.

This Service Request is to have new print queue created for a new device or a for a location move.

Holidays and specific academic or administrative dates that should show on the official calendar to the RIC Calendar/RIC Rooms (last day of classes, Halloween, Spring Break, Construction closures).

A failure of this type will typically affect an entire building at once. Multiple users.

This Service is to create a ESNA unified communications ticket to have the users voicemail password reset to the originally generated password.

Please submit this request for assistance with connecting your RIC assigned computer to a network printer in your department or office.

Academic and Administrative departments may need custom information from RIC Rooms (EMS).