My Recently Visited Services

This is to report an issue with a Ceiling Leak.

This service will provide the end user with the option to request training materials on any college IT resources. You can use this ticket request to schedule a one on one training session for any resource from classroom items to applications such as Microsoft or Google G-Suite modules.

Request a one-on-one Blackboard consultation with an instructional technologist from the Center for Instructional Technology (CIT) team.

This service request is for requesting a non-academic Blackboard course.

A request for general help with Blackboard

This service covers all issues pertaining to G-Suite application and account issues.

This Service allows a faculty member to submit a ticket if they are not seeing a course that they are teaching during the current semester in Blackboard.

Courses remain on Blackboard for 18 months; after his, they are removed and archived. Use this form to request an older archived course to be restored to Blackboard.

Use this form to request a merge of one or more of your Blackboard course sections.

This is for general fire safety requests that do not fall under other categories and services.

Online Graduate Studies Application System

A request for general help with Kaltura.

This service is to place request for installation of a newly purchased printer in a department or connecting to an existing printer.

This is to request General Cleaning such as vacuuming, etc.

This is to report any general maintenance request that is general in nature not covered by other services or categories.

Instructions to help end users perform a password reset.

This service will be for any IT equipment loaner request from actively employed faculty or staff members at Rhode Island College.

This service request is for inquiries on obtaining a campus parking pass.

User Support Services provides A/V equipment loans for students enrolled in Communications and Film Studies classes as needed.  This includes cameras, microphones, tripods, lighting kits, etc.  Please fill out a loan reservation request form to begin the process of borrowing equipment.

This is for all service requests that relate to Interior Wall Patching Repairs on campus.

This is for submitting a general plumbing request not covered by other services and categories.

Request support for a previously installed software application or program that you are encountering problems with on a RIC owned or managed computer.

This is to request equipment maintenance/service.

A failure of this type will typically affect an entire building at once. Multiple users.

This is for general electrical requests not covered by other categories or services.