My Recently Visited Services

This is to request the Installation of Power.
​​​​​​​PLEASE NOTE: Requires FACILITIES AND OPERATIONS Review and Approval

This is to request any Miscellaneous Grounds Operations services on campus.  For prompt attention, please pick one of our other categories if possible.

This is to report an issue with a fire door such as battery replacement or inspections.

This is to request a temperature adjustment for Cooling/Air Conditioning.

This is to request a Name Badge.
PLEASE NOTE:  TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS

This is to report a Power Outage.

This is to report an issue with a Ballast such as lights flickering.

This is to report an issue with a Receptacle such as a broken receptacle cover or damaged power outlet.

This is for general electrical requests not covered by other categories or services.

This is to report an issue with an Automatic Door such as push pad not operating.

This Service is to create is Identity Management ticket when a person is hired at the college that used to be a student and their role has now changed to an employee.

This is to request a ticket regarding a broken monitor, video issues, and no display on your monitor from your computer.

This Sub Category is for all service requests that relate to Pick-Up requests on campus.

This request is to enter a new group in RIC Rooms (EMS).

This service is to place request for installation of a newly purchased printer in a department or connecting to an existing printer.

This is to report an issue with a Water Closet such as a toilet won't flush.

All maintenance related to the data center hardware and infrastructure (servers, storage, environmentals) and specific technologies (VMware and Nutanix)

This is for all service requests that relate to Interior Wall Patching Repairs on campus.

A request for general help with Kaltura.

Set or remove the academic flag for a campus space in RIC Rooms.

This IT move request will facilitate getting an end user moved to another location. Tasks within this request would possibly be a phone extension relocation, drop activation, physically moving any IT equipment provided by RIC to the faculty or staff member, and any other peripherals.