My Recently Visited Services

This is to report any general maintenance request that is general in nature not covered by other services or categories.

This is to report an issue with an Automatic Door such as push pad not operating.

This service request is for inquiries on obtaining a campus parking pass.

This Service will address an end users request to rename their telephone extension. This service will usually happen when there is a new hire in a department.

This service is to map a network drive such as O: drive or Scan drive. This will go through a workflow for approval by supervisor, then access by server team, then setup by help desk.

This is to request Floor Cleaning.

The project request allows you to summarize the purpose of the project and specify other high level details.

This is report an issue with Smoke Detection such as a broken detector.

This is to report an issue with a Shower such as a shower head replacement.

This is to request General Cleaning such as vacuuming, etc.

This is to report an issue with a Water Closet such as a toilet won't flush.

This is to report a ceiling tile that needs repair/replacement.

This is to request a Name Badge.
PLEASE NOTE:  TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS

This is to report an issue with a Ballast such as lights flickering.

Software/Application Training: Request individual training sessions for RIC employees on using specific software and applications (computer based or online).

This service will be for any IT equipment loaner request from actively employed faculty or staff members at Rhode Island College.

Request changes to MyRIC (PeopleSoft) account permissions (for Campus Solutions, HR, and Financials)

User Support Services provides A/V equipment loans for students enrolled in Communications and Film Studies classes as needed.  This includes cameras, microphones, tripods, lighting kits, etc.  Please fill out a loan reservation request form to begin the process of borrowing equipment.

This is to create a service request for specific software to be installed on your RIC managed/assigned computer.

A request for general help with Blackboard

This service should be used for requesting an Adobe software license be provisioned for employees and students. This includes licenses for Adobe Acrobat DC/Pro, Adobe Creative Cloud Suite, and Adobe Express.

This is to request Exterior Building signage.
PLEASE NOTE:  TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS

This is to report an issue with a door Lock.
PLEASE NOTE: Requests for keys should be directed to RIC Campus Police at (401) 456-8888.

Holidays and specific academic or administrative dates that should show on the official calendar to the RIC Calendar/RIC Rooms (last day of classes, Halloween, Spring Break, Construction closures).