My Recently Visited Services

This incident refers to the an end user running of network storage space in a departmental share directory.

Request to set up a consultation to discuss professional development opportunities for your department on Blackboard, Kaltura, Respondus.

This request is to open a ticket regarding any issues encountered while using a web browser such as Chrome, Internet Explorer and Firefox.

This is to report an issue with Heat Detection such as a broken detector.

This is a request to backup data from a server or the restore of previously backed up data. It does not include recovery of lost data or data that never was backed up.

This service is to report and process an issue with a mechanical malfunction of a departmental printer.

This is to request General Cleaning such as vacuuming, etc.

This is to request service for Snow and Ice such has treat walkway or remove snow from stairwell.

This is to report an issue with a Ballast such as lights flickering.

This Service Request is to have the end users voicemail synced with Office 365 to be visible in the users email to playback.

This Service Request will be used if an on premises network service has either stopped working or is having slowness issues.

Report all RIC Docs related issues here.

This service is a ticket request that involves a user issue having difficulty logging into a classroom or lab teachers station.

This is to report any general maintenance request that is general in nature not covered by other services or categories.

This Service is to identify a user that is either missing a Social Security number in our data feed and either advise to contact the Records Office to get the proper value included in the account data or have a 4 digit code generated.

Holidays and specific academic or administrative dates that should show on the official calendar to the RIC Calendar/RIC Rooms (last day of classes, Halloween, Spring Break, Construction closures).

This is to report an issue with Gas Pressure such as an issue with lab tables.
NOTE:  IF YOU SMELL GAS, CONTACT CAMPUS POLICE IMMEDIATELY AT (401) 456-8888

This service will be for any IT equipment loaner request from actively employed faculty or staff members at Rhode Island College.

User Support Services provides A/V equipment loans for students enrolled in Communications and Film Studies classes as needed.  This includes cameras, microphones, tripods, lighting kits, etc.  Please fill out a loan reservation request form to begin the process of borrowing equipment.

This is to request an A-Frame sign.
PLEASE NOTE:  TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS

This is to report an issue with a Shower such as a shower head replacement.

Instructions to help end users perform a password reset.

This service request is for inquiries on obtaining a campus parking pass.

This is to report an issue with Water Fountains/Bottle Filling Stations such as a filter replacement.