My Recently Visited Services

This would only be triggered if a help desk employee gets no connectivity on the netscout tester after checking ports.

Computer Deployment Request:  This service is for requesting a computer upgrade or a new computer for an office or department.

This request is to enter a new group in RIC Rooms (EMS).

This is to request Flood Prevention such as sandbag placement.

In addition to wiring issues, this category would also include situations in which raceway, conduit, or mounting boxes/hardware is missing, damaged, or otherwise nonfunctional.

This service request is for inquiries on obtaining a campus parking pass.

This Sub Category is for all service requests that relate to Fire Alarms.

This is to request Trimming Shrubs on campus grounds.

This is to request access to a shared calendar and connect outlook to the shared calendar.

This Service Request will be used if an on premises network service has either stopped working or is having slowness issues.

Please submit your requests for creating Web forms here.

This is to report an issue with a Sink/Faucet such as a faucet won't shut off.

This service will provide the end user with the option to request training materials on any college IT resources. You can use this ticket request to schedule a one on one training session for any resource from classroom items to applications such as Microsoft or Google G-Suite modules.

This is to request any Miscellaneous Grounds Operations services on campus.  For prompt attention, please pick one of our other categories if possible.

This service is to open a ticket to remove any virus or malware that is interrupting the day to day use of your RIC owned computer.

This is to create a service request for specific software to be installed on your RIC managed/assigned computer.

Report all RIC Docs related issues here.

This is to request any general carpentry not covered by other services or categories.

The project request allows you to summarize the purpose of the project and specify other high level details.

This is to request Parking/Vehicle signage.
PLEASE NOTE:  TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS