My Recently Visited Services

Special MIS services for supporting various applications & systems not listed individually, including, but not limited to, MediCAT, QAS, Smart Catalog, Topaz, College Cards/CBORD, etc.

This is to report a Power Outage.

Computer Deployment Request:  This service is for requesting a computer upgrade or a new computer for an office or department.

This Service Request is to have the end users voicemail synced with Office 365 to be visible in the users email to playback.

Set or remove the academic flag for a campus space in RIC Rooms.

This is to report a ceiling tile that needs repair/replacement.

This request is for conditions where the drop is active but not configured to pickup IP addressing from the proper VLAN.

This service is a request to either have users added or removed from Office 365 distribution lists designated by departments at RIC.

This service request is for inquiries on obtaining a campus parking pass.

This service is a ticket request that involves a user issue having difficulty logging into a classroom or lab teachers station.

This is to report an issue with an individual Heater/Unit Vent.

This is to report an issue with Water Fountains/Bottle Filling Stations such as a filter replacement.

This service is to place request for installation of a newly purchased printer in a department or connecting to an existing printer.

Instructions to help end users perform a password reset.

This is to report an issue with a door Lock.
PLEASE NOTE: Requests for keys should be directed to RIC Campus Police at (401) 456-8888.

Request support for a previously installed software application or program that you are encountering problems with on a RIC owned or managed computer.

You need to submit all MyRIC (Campus Solution, HR, and Financials) data requests here. However, we will need to evaluate your request so that the request meets the data security requirements.

This Service is to request that your Office 365 account be removed from the Action Center to allow outgoing email to process.

This is to report an issue with Heat Detection such as a broken detector.

This is to request Mowing or Trimming of grass on campus grounds.

This Sub Category is for all service requests that relate to Fire Alarms.

This service is to map a network drive such as O: drive or Scan drive. This will go through a workflow for approval by supervisor, then access by server team, then setup by help desk.

This service is enter a ticket to move a departmental printer, copier or an office personal printer to another location.

This is to request any ADA related services such as furniture in classrooms.

This is to request General Cleaning such as vacuuming, etc.