My Recently Visited Services

This is to report any general maintenance request that is general in nature not covered by other services or categories.

This Sub Category is for all service requests that relate to Delivery requests on campus.

Computer Deployment Request:  This service is for requesting a computer upgrade or a new computer for an office or department.

User Support Services provides A/V equipment loans for students enrolled in Communications and Film Studies classes as needed.  This includes cameras, microphones, tripods, lighting kits, etc.  Please fill out a loan reservation request form to begin the process of borrowing equipment.

This service request is for inquiries on obtaining a campus parking pass.

Instructions to help end users perform a password reset.

User Support Services oversees software purchases for centrally-managed electronic classrooms and computer labs. Use this form to request software to be purchased and/or installed in academic computing facilities.

This is to request Weeding Beds on campus grounds.

Please submit your requests for creating Web forms here.

This request is to open a ticket regarding any issues encountered while using a web browser such as Chrome, Internet Explorer and Firefox.

This is to report an issue with Water Fountains/Bottle Filling Stations such as a filter replacement.

This is to report an issue with a Water Closet such as a toilet won't flush.

This Service is to create a ESNA unified communications ticket to have the users voicemail password reset to the originally generated password.

This Service Request is to have the end users voicemail synced with Office 365 to be visible in the users email to playback.

This service is to open a ticket to remove any virus or malware that is interrupting the day to day use of your RIC owned computer.

This service encapsulates all virtual collaborative software access requests. Examples of collaborative software are Zoom and Microsoft Teams.

Video/Projection Device Support: For issues with video displays or projectors in classrooms, conference rooms, auditoriums, and public spaces. Common problems include blank screens, distorted images, or disconnections.

This is to request vehicle maintenance such as gas, scheduled service and/or flat tire.

A complex upgrade or maintenance within the Data Centers

This is to open a ticket for a login issue when the error message states that “there is a trust relationship error.”

This is to report an issue with a circuit breaker or fuse.
NOTE:  ONLY LICENSED PERSONNEL CAN ACCESS CIRCUIT BREAKER/FUSE BOXES

This is to request Trimming Trees on campus grounds.

This is to request Trimming Shrubs on campus grounds.

This is to request Trash Removal within campus buildings.

This is to request Trash Removal on campus grounds.