My Recently Visited Services

This service is for ticket entry of an issue with a Savin copier. This request will trigger a maintenance appointment call to Core Technologies for expedition.

This is to request Interior Building signage.
PLEASE NOTE:  TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS

This is to request any general carpentry not covered by other services or categories.

This is to open a ticket for a login issue when the error message states that “there is a trust relationship error.”

This Service is to create is Identity Management ticket when a person is hired at the college that used to be a student and their role has now changed to an employee.

This IT move request will facilitate getting an end user moved to another location. Tasks within this request would possibly be a phone extension relocation, drop activation, physically moving any IT equipment provided by RIC to the faculty or staff member, and any other peripherals.

Add items to their inventory, modify pricing, or delete from certain templates.

This is for general electrical requests not covered by other categories or services.

Holidays and specific academic or administrative dates that should show on the official calendar to the RIC Calendar/RIC Rooms (last day of classes, Halloween, Spring Break, Construction closures).

This is to report an issue with a Receptacle such as a broken receptacle cover or damaged power outlet.

This service request is for inquiries on obtaining a campus parking pass.

This service should be used for requesting an Adobe software license be provisioned for employees and students. This includes licenses for Adobe Acrobat DC/Pro, Adobe Creative Cloud Suite, and Adobe Express.

This is to report an issue with a fire door such as battery replacement or inspections.

This is for general fire safety requests that do not fall under other categories and services.

All maintenance related to the data center hardware and infrastructure (servers, storage, environmentals) and specific technologies (VMware and Nutanix)

Enter any MyRIC/PeopleSoft modification or change requests, along with justifications why the changes are needed.

This is to request a Name Badge.
PLEASE NOTE:  TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS

This is to request any ADA related services such as furniture in classrooms.

This is a request to backup data from a server or the restore of previously backed up data. It does not include recovery of lost data or data that never was backed up.

This is to request service for Snow and Ice such has treat walkway or remove snow from stairwell.

This request is to open a ticket regarding any issues encountered while using a web browser such as Chrome, Internet Explorer and Firefox.

You need to submit all MyRIC (Campus Solution, HR, and Financials) data requests here. However, we will need to evaluate your request so that the request meets the data security requirements.

This is to request Trimming Trees on campus grounds.

This is to request a temperature adjustment for Cooling/Air Conditioning.

Scanning Faculty Testing and report generating