My Recently Visited Services

Video/Projection Device Support: For issues with video displays or projectors in classrooms, conference rooms, auditoriums, and public spaces. Common problems include blank screens, distorted images, or disconnections.

This service request is for inquiries on obtaining a campus parking pass.

This request is to open a ticket regarding any issues encountered while using a web browser such as Chrome, Internet Explorer and Firefox.

This incident refers to the an end user running of network storage space in a departmental share directory.

This is to request Parking/Vehicle signage.
PLEASE NOTE:  TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS

This service will initiate ticket creation for printer or copier using the wrong driver. This requests stems from users wanted advanced features from the copy machine or printer and the universal drivers limitations.

This service is to reload the operating system on your computer due to a problem with the day to day use, speed or any other issues that a normal fix cannot resolve.

This is to request furniture assembly or repairs.

This service is a ticket request that involves a user issue having difficulty logging into a classroom or lab teachers station.

Computer Deployment Request:  This service is for requesting a computer upgrade or a new computer for an office or department.

This is to report an issue with Flooring such as a lifting floor tile.

Create more than one event reservation instead of multiple bookings,

This is to request Trash Removal within campus buildings.

This Service is to request that your Office 365 account be removed from the Action Center to allow outgoing email to process.

This is report an issue with Smoke Detection such as a broken detector.

This service is to place request for installation of a newly purchased printer in a department or connecting to an existing printer.

This is to request a Name Badge.
PLEASE NOTE:  TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS

This is to open a ticket to setup a user’s profile on a computer. This involves setting up Outlook, printers, shared drives, data transfer if applicable and software installs if needed.

Holidays and specific academic or administrative dates that should show on the official calendar to the RIC Calendar/RIC Rooms (last day of classes, Halloween, Spring Break, Construction closures).

Podium Touch Panel/Video Switcher Support: For issues with the video switching equipment installed in a podium in classrooms, conference rooms, auditoriums, and public spaces. Common issues include the inability to switch from the podium computer to a laptop computer at the podium, the touch screen or switcher not turning projection or video devices on or off in a room, or the switcher touch screen becoming unresponsive or displaying an error message.

Online Graduate Studies Application System

This is to request Exterior Building signage.
PLEASE NOTE:  TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS

This request is for conditions in which there is physically no drop present and one must be installed. Insufficient port counts per drop are also included.