My Recently Visited Services
This Sub Category is for all service requests that relate to Delivery requests on campus.
This Service is setup to resolve a new users issue with incomplete Office 365 license assignments.
This Sub Category is for all service requests that relate to General Painting on campus.
This Service will identify a phone line issue with a ticket specifically for no dial tone. This can be confirmed by trying to plug a tested handset into the users phone jack and not getting any signal.
This Sub Category is for all service requests that relate to Ceiling Leaks on campus.
This Service is to request that your Office 365 account be removed from the Action Center to allow outgoing email to process.
Set or remove the academic flag for a campus space in RIC Rooms.
This Sub Category is for all service requests that are related to Cooling/Air Conditioning on campus.
Please submit requests related to Adirondack (Student Housing Management System) here.
You need to submit all MyRIC (Campus Solution, HR, and Financials) data requests here. However, we will need to evaluate your request so that the request meets the data security requirements.
This Sub Category is for all service requests that relate to Water Fountains/Bottle Filling Stations on campus.
A request for general help with Blackboard
Please submit all reports and queries related requests here. Please note that service for handling data requests is listed separately and you will need to submit data request under "Data Request".
When filling out this report it is critical to include as much information as possible, even if it seems superfluous or extraneous. Any kind of network outage should be reported (including very slow network bandwidth).
The project request allows you to summarize the purpose of the project and specify other high level details.
This service request is for inquiries on obtaining a campus parking pass.
This Sub Category is for all service requests that relate to HVAC services that requires an outside contractor on campus. NOTE: REQUIRES FACILITIES AND OPERATIONS REVIEW AND APPROVAL.
Instructions to help end users perform a password reset.
This Sub Category is for all requests for Event signage. NOTE: TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS.
This Sub Category is for all service requests that relate to Generator services that requires an outside contractor on campus. NOTE: REQUIRES FACILITIES AND OPERATIONS REVIEW AND APPROVAL.
User Support Services provides A/V equipment loans for students enrolled in Communications and Film Studies classes as needed. This includes cameras, microphones, tripods, lighting kits, etc. Please fill out a loan reservation request form to begin the process of borrowing equipment.
This Service Request is to have the end users voicemail synced with Office 365 to be visible in the users email to playback.
This service is a ticket request that involves a user issue having difficulty logging into a classroom or lab teachers station.