My Recently Visited Services

This service request is for inquiries on obtaining a campus parking pass.


Computer Deployment Request:  This service is for requesting a computer upgrade or a new computer for an office or department.


This is to request a temperature adjustment for Heating.


Academic and Administrative departments may need custom information from RIC Rooms (EMS).


This service is to place request for installation of a newly purchased printer in a department or connecting to an existing printer.


This service is enter a ticket to move a departmental printer, copier or an office personal printer to another location.


This is to report an issue with a Light such as a broken light cover/lens.


This is to report an issue with a fire door such as battery replacement or inspections.


This Service Request is for any issues that involve a phone handset malfunction. Examples are broken phone keys and receiver issues.


This IT move request will facilitate getting an end user moved to another location. Tasks within this request would possibly be a phone extension relocation, drop activation, physically moving any IT equipment provided by RIC to the faculty or staff member, and any other peripherals.


This is to create a service request for specific software to be installed on your RIC managed/assigned computer.


When filling out this report it is critical to include as much information as possible, even if it seems superfluous or extraneous. Any kind of network outage should be reported (including very slow network bandwidth).


Classroom Technology Training: Request individual training sessions for RIC employees on using technology in classrooms, conference rooms, auditoriums, and public spaces.


Request support for a previously installed software application or program that you are encountering problems with on a RIC owned or managed computer.


This is to request furniture assembly or repairs.


This is to report an issue with a Water Closet such as a toilet won't flush.


Online Graduate Studies Application System


This service covers all issues pertaining to G-Suite application and account issues.


This is to request an A-Frame sign.
PLEASE NOTE:  TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS


This is to request any asphalt and concrete repairs or maintenance.


This is to request equipment maintenance/service.


This service is to reload the operating system on your computer due to a problem with the day to day use, speed or any other issues that a normal fix cannot resolve.


This is to request vehicle maintenance such as gas, scheduled service and/or flat tire.


Instructions to help end users perform a password reset.