My Recently Visited Services

This service will be for any IT equipment loaner request from actively employed faculty or staff members at Rhode Island College.

This service request is for inquiries on obtaining a campus parking pass.

Computer Deployment Request:  This service is for requesting a computer upgrade or a new computer for an office or department.

Use this form to request a merge of one or more of your Blackboard course sections.

This is to request a Name Badge.
PLEASE NOTE:  TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS

This service is for requesting ITS staff to move Rhode Island College assigned technology from one location to another.  This includes (but is not limited to) items such as computers, monitors, desktop printers, and phones, and related cabling and accessories.  Please include the current location and the new location when completing the form, and provide five business days of notice for a completion of a move.

User Support Services oversees software purchases for centrally-managed electronic classrooms and computer labs. Use this form to request software to be purchased and/or installed in academic computing facilities.

This service is for requesting a printer upgrade or a new printer for an office or department.

This is to report an issue with a Ballast such as lights flickering.

This is to request a Banner. 
PLEASE NOTE:  TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS

Request support for a previously installed software application or program that you are encountering problems with on a RIC owned or managed computer.

This is to request Weeding Beds on campus grounds.

Please submit your requests for creating Web forms here.

This service is for requesting document sharing services associated with accessing Word, Excel, PowerPoint or other types of documents on www.ric.edu or our.ric.edu.  Sharing links will be provided to the Web Communications team after the files are provided and sharing is configured for them.

This request is to open a ticket regarding any issues encountered while using a web browser such as Chrome, Internet Explorer and Firefox.

This is to report an issue with Water Fountains/Bottle Filling Stations such as a filter replacement.

This is to report an issue with a Water Closet such as a toilet won't flush.

This Service is to create a ESNA unified communications ticket to have the users voicemail password reset to the originally generated password.

This Service Request is to have the end users voicemail synced with Office 365 to be visible in the users email to playback.

This service is to open a ticket to remove any virus or malware that is interrupting the day to day use of your RIC owned computer.

This service encapsulates all virtual collaborative software access requests. Examples of collaborative software are Zoom and Microsoft Teams.

Video/Projection Device Support: For issues with video displays or projectors in classrooms, conference rooms, auditoriums, and public spaces. Common problems include blank screens, distorted images, or disconnections.

This is to request vehicle maintenance such as gas, scheduled service and/or flat tire.

A complex upgrade or maintenance within the Data Centers