My Recently Visited Services
This Service Request is to have the end users voicemail synced with Office 365 to be visible in the users email to playback.
This service request is for inquiries on obtaining a campus parking pass.
Request changes to MyRIC (PeopleSoft) account permissions (for Campus Solutions, HR, and Financials)
User Support Services provides A/V equipment loans for students enrolled in Communications and Film Studies classes as needed. This includes cameras, microphones, tripods, lighting kits, etc. Please fill out a loan reservation request form to begin the process of borrowing equipment.
This service will be for any IT equipment loaner request from actively employed faculty or staff members at Rhode Island College.
This is to request access to a shared calendar and connect outlook to the shared calendar.
Instructions to help end users perform a password reset.
Please request special MyRIC training here. We provide MyRIC training in the following areas: Campus Solutions, HR, Financials. If other administrative offices need to be involved, we will coordinate that.
This request is for conditions in which there is physically no drop present and one must be installed. Insufficient port counts per drop are also included.
This service is to reload the operating system on your computer due to a problem with the day to day use, speed or any other issues that a normal fix cannot resolve.
This Service is to create is Identity Management ticket when a person is hired at the college that used to be a student and their role has now changed to an employee.
This is for submitting a general plumbing request not covered by other services and categories.
This is to report an issue with a Receptacle such as a broken receptacle cover or damaged power outlet.
This Service is to request access to or creation of new shared departmental mailbox in Office 365.
This is to report any general maintenance request that is general in nature not covered by other services or categories.
Please submit all reports and queries related requests here. Please note that service for handling data requests is listed separately and you will need to submit data request under "Data Request".
You need to submit all MyRIC (Campus Solution, HR, and Financials) data requests here. However, we will need to evaluate your request so that the request meets the data security requirements.
This is to report an issue with Water Fountains/Bottle Filling Stations such as a filter replacement.
This is to report an issue with a Water Closet such as a toilet won't flush.
Request support for a previously installed software application or program that you are encountering problems with on a RIC owned or managed computer.