My Recently Visited Services

This service is enter a ticket to move a departmental printer, copier or an office personal printer to another location.


This service is to place request for installation of a newly purchased printer in a department or connecting to an existing printer.


This Service is to request that your Office 365 account be removed from the Action Center to allow outgoing email to process.


This service request is for inquiries on obtaining a campus parking pass.


Please submit all reports and queries related requests here. Please note that service for handling data requests is listed separately and you will need to submit data request under "Data Request".


This Sub Category is for all service requests that relate to Power Outages.


This Sub Category is for all service requests that relate to Drain services that require an outside contractor on campus. NOTE: REQUIRES FACILITIES AND OPERATIONS REVIEW AND APPROVAL.


This Sub Category is for all service requests that relate to Sinks/Faucets on campus.


This Sub Category is for all service requests that relate to Showers on campus.


Please submit your requests for creating Web forms here.


This Sub Category is for all service requests that relate to General Painting on campus.


This service is to put in a request for software to be installed or supported on your Rhode Island College owned computer.


Please submit requests related to Adirondack (Student Housing Management System) here.


This service will provide the end user with the option to request training materials on any college IT resources. You can use this ticket request to schedule a one on one training session for any resource from classroom items to applications such as Microsoft or Google G-Suite modules.


This Sub Category is for all service requests that relate to Hanging Materials on campus.


This Service Request will be used if an on premises network service has either stopped working or is having slowness issues.


In addition to wiring issues, this category would also include situations in which raceway, conduit, or mounting boxes/hardware is missing, damaged, or otherwise nonfunctional.


This Service Request will involve a network request to reserve an IP address of a specific piece of hardware.


This would only be triggered if a help desk employee gets no connectivity on the netscout tester after checking ports.


This Sub Category is for all service requests that relate to Flooring on campus.