My Recently Visited Services

Audio/Sound Support: For issues with audio or sound systems in classrooms, conference rooms, auditoriums, and public spaces. Common problems include no sound from speakers, distorted sound, volume issues, and microphone problems such as not picking up sound or requiring level adjustments.

This is to request any Door/Window repairs such as a problem with a door hinge.

This is to report an issue with a Water Closet such as a toilet won't flush.

RIC Rooms Web App are not showing up in the EMS Client dashboard.

This is to report an issue with a Clock, such as battery replacement.

This service is a ticket request that involves a user issue having difficulty logging into a classroom or lab teachers station.

This is to request Trimming Shrubs on campus grounds.

Software/Application Training: Request individual training sessions for RIC employees on using specific software and applications (computer based or online).

This is to create a service request for specific software to be installed on your RIC managed/assigned computer.

This request is to open a ticket regarding any issues encountered while using a web browser such as Chrome, Internet Explorer and Firefox.

This is to request Parking/Vehicle signage.
PLEASE NOTE:  TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS

This is to request a new keyboard or mouse for use with your computer in your office.

This is to request Floor Cleaning.

This request is to pick up old/junk equipment to be retired and disposed of.

This service request is for inquiries on obtaining a campus parking pass.

A complex upgrade or maintenance within the Data Centers

This is to report a ceiling tile that needs repair/replacement.

This is to request Trimming Trees on campus grounds.

This form can be used to submit requests regarding ID cards for RIC employees.  This includes requests to print new ID cards, replace ID cards, and request changes to assigned access for buildings and rooms on the card.  Additional approvals may be required for granting building/room access as needed.

Instructions to help end users perform a password reset.

Video/Projection Device Support: For issues with video displays or projectors in classrooms, conference rooms, auditoriums, and public spaces. Common problems include blank screens, distorted images, or disconnections.

This is to request Flood Prevention such as sandbag placement.

Computer Deployment Request:  This service is for requesting a computer upgrade or a new computer for an office or department.

This is to report an issue with an Automatic Door such as push pad not operating.