My Recently Visited Services

This is to report an issue with a Ceiling Leak.

This Service is to create a ESNA unified communications ticket to have the users voicemail password reset to the originally generated password.

Please submit MyRIC service request or report any MyRIC (Portal, Campus Solutions, HR, and/or Financials) issues here. We will try our best to get them resolved.

This incident refers to the an end user running of network storage space in a departmental share directory.

This is to report any general maintenance request that is general in nature not covered by other services or categories.

Request support for a previously installed software application or program that you are encountering problems with on a RIC owned or managed computer.

Video/Projection Device Support: For issues with video displays or projectors in classrooms, conference rooms, auditoriums, and public spaces. Common problems include blank screens, distorted images, or disconnections.

This is to request an alias to be created for an email address. This may be due to a name change.

This Sub Category is for all service requests that relate to Pick-Up requests on campus.

This is to report an issue with a Shower such as a shower head replacement.

This request is to enter a new group in RIC Rooms (EMS).

This request is to open a ticket regarding any issues encountered while using a web browser such as Chrome, Internet Explorer and Firefox.

This is to request a Poster to be duplicated.
PLEASE NOTE:  TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS; GRAPHICS MUST BE PROVIDED.

This service will initiate ticket creation for printer or copier using the wrong driver. This requests stems from users wanted advanced features from the copy machine or printer and the universal drivers limitations.

Per the Online Learning Policy, faculty members must complete the Blackboard Ultra Professional Development training offered by the Center for Instructional Technology in order to be scheduled to teach fully online or hybrid courses. Register for this professional development using this form.

Please request special MyRIC training here. We provide MyRIC training in the following areas: Campus Solutions, HR, Financials. If other administrative offices need to be involved, we will coordinate that.

A request for general help with Blackboard

The project request allows you to summarize the purpose of the project and specify other high level details.

Instructions to help end users perform a password reset.

This is to report a ceiling tile that needs repair/replacement.

This is to report an issue with Exterior Lighting such as a pole light out.

This Sub Category is for all service requests that relate to Fire Alarms.