My Recently Visited Services

User Support Services oversees software purchases for centrally-managed electronic classrooms and computer labs. Use this form to request software to be purchased and/or installed in academic computing facilities.

Set or remove the academic flag for a campus space in RIC Rooms.

Audio/Sound Support: For issues with audio or sound systems in classrooms, conference rooms, auditoriums, and public spaces. Common problems include no sound from speakers, distorted sound, volume issues, and microphone problems such as not picking up sound or requiring level adjustments.

This form should be used when encountering an unexpected problem or error when using RIC Rooms or EMS client application. Please provide the exact error message, and attach a photo or screen shot if one is available.

This is to report an issue with Water Fountains/Bottle Filling Stations such as a filter replacement.

This is to request any general painting services.
PLEASE NOTE:  PLEASE NOTIFY FACILITIES AND OPERATIONS OF ANY ALLERGIES

Instructions to help end users perform a password reset.

This service request is for requesting a non-academic Blackboard course.

This is to request general signage or custom signage not covered by other services or categories.
PLEASE NOTE:  TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS. ALL GRAPHICS MUST BE PROVIDED FOR CUSTOM REQUEST.

This is to request a Name Badge.
PLEASE NOTE:  TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS

This is for general electrical requests not covered by other categories or services.

This service will be for any IT equipment loaner request from actively employed faculty or staff members at Rhode Island College.

This form can be used to submit requests regarding ID cards for RIC employees.  This includes requests to print new ID cards, replace ID cards, and request changes to assigned access for buildings and rooms on the card.  Additional approvals may be required for granting building/room access as needed.

This is to report an issue with a Shower such as a shower head replacement.

This service should be used for requesting an existing printer to be moved to a new location.  This includes inside the same department or office or to a new building.

User Support Services provides A/V equipment loans for students enrolled in Communications and Film Studies classes as needed.  This includes cameras, microphones, tripods, lighting kits, etc.  Please fill out a loan reservation request form to begin the process of borrowing equipment.

RIC Rooms Web App are not showing up in the EMS Client dashboard.

This is to report an issue with a Water Closet such as a toilet won't flush.

This service is for support and administration of the RIC Docs/Perceptive Content application.

This is to report an issue with an Emergency Exit Light.

This is to request Weeding Beds on campus grounds.

This service is a request to either have users added or removed from Office 365 distribution lists designated by departments at RIC.

This is to request Trimming Shrubs on campus grounds.

This is to request a Poster to be duplicated.
PLEASE NOTE:  TWO WEEKS NOTICE IS REQUIRED FOR ALL REQUESTS; GRAPHICS MUST BE PROVIDED.