Telephone and Voicemail

Knowledge Base category containing articles with self help information on the RIC voicemail system and other articles explaining how to use the digital phones.

Articles (2)

Avaya Agent Desktop for Windows

This article describes how to install Avaya Agent Desktop for Windows using Microsoft Edge on computers running Microsoft Windows 10 and later.

Avaya Contact Center Agent Browser

This article provides instructions on connecting to and logging into the Avaya Contact Center Agent Browser, which is the web application version of Avaya Agent Desktop.