Knowledge Base category containing articles with self help information on the RIC voicemail system and other articles explaining how to use the digital phones.
This article describes how to install Avaya Agent Desktop for Windows using Microsoft Edge on computers running Microsoft Windows 10 and later.
This article provides instructions on connecting to and logging into the Avaya Contact Center Agent Browser, which is the web application version of Avaya Agent Desktop.
Tutorial for setting up voice mail for the first time.
This document provides instructions on how to reset an Avaya IP phone installed in departmental offices throughout the campus. Occasionally a phone will stop functioning correctly and require a reset.