This category contains service related to printers and copiers.

Services (7)

Copy Machine Malfunction

This service is for ticket entry of an issue with a Savin copier. This request will trigger a maintenance appointment call to Core Technologies for expedition.

Move Printer or Copier to New Location

This service should be used for requesting an existing printer to be moved to a new location.  This includes inside the same department or office or to a new building.

Print Driver Issue

This service will initiate ticket creation for printer or copier using the wrong driver. This requests stems from users wanted advanced features from the copy machine or printer and the universal drivers limitations.

Printer Connection Request

Please submit this request for assistance with connecting your RIC assigned computer to a network printer in your department or office.

Printer Deployment Request

This service is for requesting a printer upgrade or a new printer for an office or department.

Printer Malfunction

This service is to report and process an issue with a mechanical malfunction of a departmental printer.

Savin MFP Scan to Shared Folder Configuration Request

Please use this service for requesting Savin MFP Copier/Printer "scan to shared folder" functionality be configured in the Address Book of the Savin MFP.