Services A-Z (206)

A

Account Role Change Request

ACL Service Request

Activate Software License Request

Active Directory Account Access Request

Add a New Group

Add or modify academic flag for a campus space (Registrar)

Add or modify Building Hours

Add or Modify RIC Calendar/RIC Rooms Special/Holiday Dates

Add or Remove Users

Add User to Course

Adirondack

A-Frame

Apple Computer Upgrade Request

Archive a Course

Asphalt/Concrete

Audio Issue

Automatic Door

B

Ballast Repair

Banner

Blackboard Training Request

Broken Handset

Building Switch Malfunction Incident

C

Cabling Issue Request

CECS Events Team Issue

Ceiling Leak

Ceiling Tile Repair

Classroom Login Issue

Clock Repair

CollegeNet

Computer Upgrade Request

Consolidate Reservations to one ID #

Consolidate room pricing

Construction, Minor

Cooling Request

Copy Machine Malfunction

Course Merge Request

Course Not Visible

Create a Project Request

Custom Query Built

Custom Request

D

Damaged Network Wiring Incident

Data Backup/Restore Request

Data Center Infrastructure Maintenance

Data Center Team General Service Request

Data Storage Quota Issue

Delivery Request

Desktop/Laptop Startup Issue

DHCP

Display Issue

Display Issue

Distribution List/Group Add or Remove

Domestic Hot/Cold Water Repair

Door Access and Key Creation Request

Door Contractor

Door Repair

Door/Window Repairs

Drain Contractor

Drain Repair

Drain Repairs

Drop Activation Request

Drop Reconfiguration Request

DVD Playback Issue

E

Electrical Contractor

Elevator

Emergency Exit Lighting

Event

Event Preparation and Set-Up

Extension Relabel Request

Exterior Building Sign

Exterior Lighting

Extron IP Reservation Request

F

Fiber Run Request

Fire Alarm

Fire Extinguisher

Flood Prevention

Floor Cleaning

Flooring Repair

Friendly Email Address Request

Furniture Assembly/Repairs

Furniture Repairs (Mechanical)

Furniture Request

G

Gas Pressure

General

General Carpentry

General Cleaning

General Maintenance Request

General Painting

Generate Social Security Code

Generator

Go ToMeeting Request

G-Suite Application Issues

H

Hang Materials

Hang Materials

Heat Detection

Heater/Unit Vent Repairs

Heating Request

HVAC

I

Inbound Port Request

Install Power

Interior Building Sign

IP Reservation

IT Equipment Loaner Request for Faculty and Staff

K

Kaltura Requests

Keyboard/Mouse Issue

Keyboard/Mouse Issue

Keychain Issue

L

Leaf Removal

Light Bulb

Light Repair

Litter Pickup

Lock Repair

Locksmith

M

Map Network Share

Map Network Share Request

Miscellaneous

Missing Item/Reservation in Dashboard

Move Printer or Copier to New Location

Move Telephone Extension

Moving Request

Mow and Trim

MyRIC Account Permission Changes

MyRIC Data Request

MyRIC Feature/Modification Request

MyRIC Report/Query Request

MyRIC Service Request or Problems/Issues

MyRIC Training

N

Name Badges

Network Outage - Data Center Operations

Network Outage Incident

Network Provisioning Request

Network Share Permissions

New Phone Extension Request

New Profile Setup

New Switch Install Request

New Wireless Access Point Request

New Wiring/Drop Request

No Dial Tone

O

Office 365 Product Licensing

Office IT Equipment Relocation Request

Other MIS Supported Applications & Services

P

Parking Permit Request

Parking/Vehicle

Password Reset Instructions

Password Station Enrollment

PC Cabling Issue

PC Hardware Issue

Pest Control

Pick-Up Request

Plumbing

Poster Duplication

Power Outage

Print Driver Issue

Print Queue Creation

Printer Connection or New Printer Setup Request

PRINTER IP Reservation Request

Printer Malfunction

Projection Issue

R

Receptacle Repairs

Reimage PC

Reporting Issues When Using RIC Docs

Resource Training Request

Restore Course

Retired Equipment Removal Request

RIC Instructional Technology General Request

RIC System Access Request

Roof

S

Scanner Configuration Request

Scanning Service for Tests and Faculty/Course Evaluations

Screen/Window

Security Infrastructure Request

Server Reboot

Service Item addition or modification

Shade/Blinds

Shared Calendar Request

Shared Mailbox Access Request

Shower Repairs

Sink/Faucet Repairs

Smoke Detection

Software Application Issue

Software Installation/Support Request

Software Installation/Support Request

Software License Activation Request

Spam Flagged Account

Sprinklers

T

Touch Panel Issue

Trash Removal (Exterior)

Trash Removal (Interior)

Trim Shrubs

Trim Trees

Tripped Breaker

Trust Relationship Issue

U

Upgrades/Maintenance Project

V

Virtual Collaboration Software Access Request

Virus/Malware Issue

Voicemail Outlook Sync Request

Voicemail Password Reset

W

Water Closet Repairs

Water Fountain/Filling Station Repairs

Web Browser Support Issue

Web Browser Support Request

Web Forms (StoreFront)

Weeding Beds

Window Repair

Window/Glass

Wireless Access Point Incident